Darriene Benton
Miami,FL
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
26
26
years of professional experience
Work History
Catering Coordinator
Mickeedees Catertainment
10.2015 - Current
Catering Coordinator
Mickeedees
04.2015 - Current
- Increased repeat business through strong relationship-building with clients and vendors.
- Collaborated with sales teams to secure new contracts and expand the company''s clientele base.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Managed budgets for each event, ensuring cost-effective practices without compromising quality or customer satisfaction.
- Oversaw food preparation and monitored safety protocols.
- Coordinated contracts, plating guides, and team training manuals.
- Assisted in recruitment efforts for open positions within the catering team, ensuring selection of highly skilled and motivated professionals.
- Conducted regular team meetings to discuss goals, expectations, challenges, successes, as well as areas of improvement within the department.
- Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
Money Manager
Dreamteam 305
03.2014 - Current
- Educated clients about different investment options available, empowering them to make well-informed decisions regarding their finances effectively.
- Educated clients on potential risks and rewards associated with various investments.
- Streamlined operational processes within the firm, increasing overall efficiency and enhancing the quality of service provided to clients.
- Monitored economic trends and market developments closely, adjusting investment strategies accordingly for optimized outcomes.
- Helped clients make informed decisions about financial future.
Money Center Cashier
Dreamteam 305
03.2014 - Current
- Assisted with training new employees, ensuring adherence to company policies and procedures.
- Reduced discrepancies in cash drawer by implementing thorough counting procedures at shift start and end.
- Served as a dependable team player, consistently arriving on time and ready to handle responsibilities.
- Maintained a high level of professionalism and integrity, demonstrating exceptional ethical standards both in actions and communication with customers and colleagues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Contributed to a positive work environment by maintaining professional relationships with colleagues and supervisors.
- Promoted a secure environment by adhering to strict confidentiality protocols regarding customer information.
- Exceeded expectations in balancing multiple tasks simultaneously during peak business hours without compromising quality of service or accuracy of transactions.
- Ensured timely completion of daily reports, reconciling any discrepancies found during audits promptly and accurately.
Promotions Manager
Dreamteam305
11.2012 - Current
- Created and implemented external and internal communications strategies for key company initiatives.
- Analyzed market trends and competitor activities to identify new opportunities for promotional growth.
- Worked with marketing department to create targeted advertising strategies for key customer demographics.
Marketing Coordinator
DWO Marketing And Promotions
02.1998 - Current
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Developed visually engaging marketing materials to support product launches and promotions.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Continually maintained and improved company's reputation and positive image in markets served.
Valet Manager
Gold Star Valet
03.2016 - 10.2018
- Evaluated employee performance in quarterly and annual reviews.
- Ensured compliance with all local, state, and federal regulations regarding parking and traffic control within the valet area.
- Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes.
- Implemented tracking systems for keys and vehicles, reducing instances of lost or misplaced items.
- Maximized revenue through upselling additional services such as car washing or detailing when appropriate.
- Oversaw staff scheduling, ensuring adequate coverage during peak periods without sacrificing quality of service.
- Ensured timely vehicle retrieval through effective management of traffic flow within the parking area.
- Ordered materials, supplies or equipment for special projects.
- Managed the daily operations of a busy valet service for optimal efficiency and customer satisfaction.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
South Florida International Achedmy
Miami, FL01.1998
Skills
Staff Supervision
Performance Improvement
Back of House Management
Labor and Overhead Cost Estimation
POS Terminal Operation
Team Leadership
Liquor Law Compliance
Flexibility
Kitchen equipment operation and maintenance
Catering Services
Cost controls
Collaboration and Teamwork
Timeline
Valet Manager
Gold Star Valet
03.2016 - 10.2018
Catering Coordinator
Mickeedees Catertainment
10.2015 - Current
Catering Coordinator
Mickeedees
04.2015 - Current
Money Manager
Dreamteam 305
03.2014 - Current
Money Center Cashier
Dreamteam 305
03.2014 - Current
Promotions Manager
Dreamteam305
11.2012 - Current
Marketing Coordinator
DWO Marketing And Promotions
02.1998 - Current
High School Diploma -
South Florida International Achedmy