Hi, I’m
Darriesha Robiinson
Albany,GA
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Overview
4
years of professional experience
Work History
Little CaesarsAlbany, GA
Customer Service Cashier
03.2021 - Current
Job overview
- Answered incoming phone calls from customers regarding product availability or store locations.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Work From HomeAlbany, GA
Customer Service Representative
09.2020 - 10.2021
Job overview
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed strong relationships with customers by providing personalized assistance and support.
- Identified opportunities for upselling additional products or services based on customer needs.
- Answered customer inquiries via phone, email, and chat.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed positive relationships with customers through friendly interactions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Albany Technical CollegeAlbany, GA
GED
08-2022
Skills
- Check processing
- Order coordination
- Drawer management
- Basic math
- POS system operation
- Financial shortage analysis
- Multitasking and organization
- Product recommendations
- Issue escalation
- Payment processing
- Attention to detail
- Reliability and punctuality
- Data entry proficiency
- Refund handling
- Cultural awareness
Timeline
Customer Service Cashier
Little Caesars
03.2021 - Current
Customer Service Representative
Work From Home
09.2020 - 10.2021
Albany Technical College
GED
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