Darrin R. Walker
New York,USA
Summary
Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, and driving revenue growth. Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.
Overview
13
13
years of professional experience
Work History
Sales Supervisor
Designer Shoe Warehouse, DSW
10.2016 - 10.2024
- Sales floor and internet-based selling of shoes
- Analyzed sales data to identify trends and optimize inventory management.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Supervised sales team, ensuring adherence to company policies and procedures.
- Trained new sales staff on product knowledge and customer service techniques.
Poll Worker
N.Y.C. Board of Elections
08.2013 - 11.2023
- Oversaw voter registration and ID verification processes on election day.
- Assisted voters with inquiries, ensuring accessibility and clarity in the voting process.
- Managed equipment setup and functionality, ensuring reliable voting technology operation.
- Monitored compliance with electoral regulations and procedures during voting hours.
HIV Prevention and Outreach Peer
ACRIA
02.2015 - 07.2015
- Provided mentorship, education and information to program participants regarding safer sex practices and HIV/STI prevention.
Customer Service/Telephone Representative
DCM
01.2015 - 03.2015
- Liaison between new and existing donors of various charities and political organizations for yearly financial contributions.
- Managed high call volume, ensuring prompt and accurate customer support.
Catering Waiter/Bartender
A.Y.S. Staffing
08.2011 - 04.2012
- Professionally performed all points of service in a formal dining setting
- Ensured that events were properly equipped and executed
- Delivered exceptional customer service to enhance guest satisfaction and retention.
Education
Bachelor of Arts - English Literature And Psychology
SUNY Buffalo
Buffalo, NY01-1993
Skills
- Customer service
- Sales training
- Effective selling techniques
- Sales strategy development
Timeline
Sales Supervisor
Designer Shoe Warehouse, DSW
10.2016 - 10.2024
HIV Prevention and Outreach Peer
ACRIA
02.2015 - 07.2015
Customer Service/Telephone Representative
DCM
01.2015 - 03.2015
Poll Worker
N.Y.C. Board of Elections
08.2013 - 11.2023
Catering Waiter/Bartender
A.Y.S. Staffing
08.2011 - 04.2012
Bachelor of Arts - English Literature And Psychology
SUNY Buffalo
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