Darrin Sylvester
Mobile,AL
Summary
- 3 Years of claims handling experience.
- State Farm Auto Certification
- State Farm Property Estimatics Certification
- State Farm Policy Certification
- Proven ability to work independently & multi-task effectively.
- History of settling claims in a timely fashion.
- Ability to work under pressure & time restraints.
- Maintained trackers to ensure claim compliance and deadlines.
- Negotiation to resolve claim amicably, Agreed settlement with executed release.
- Proficient in Xactimate, CCC One, and Mitchell writing software.
- QA/QC claim handling & claim review.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Desk adjuster
CNC Catastrophe
01.2023 - 01.2024
- Contact claimants to schedule appointments to inspect for catastrophe related losses
- Electronically entered findings and submitted documents and photos to be reviewed for processing
- Ensured compliance standards were met for all claims
- Processed flood, wind, and hail related claims.
Desk adjuster/AgentAdvocate/ComplianceAssistant/Claims Processor
Pilot Catastrophe
01.2021 - 01.2022
- Contact claimants to schedule appointments to inspect for catastrophe related losses
- Electronically entered findings and submitted documents and photos to be reviewed for processing
- Ensured compliance standards were met for all claims
- Processed flood, wind, and hail related claims.
M&D Accounting
01.2015 - 01.2021
- Assisted with preparation of tax form 1040
- Reviewed clients documentation for federal compliance
- Initiated contact with clients and scheduled appointments
- Kept track of payroll, and net profit/loss.
Kirby Inland Marine
01.2008 - 01.2015
- In charge of loading/unloading diesel fuel barges
- In charge of daily travel logs
- In charge of boat supplies.
Education
Pharmacy Technician License -
Capps College
12.2007
High School Diploma -
S.S. Murphy High School
12.1999
Skills
- Prioritization
- Document Management
- Microsoft Office
- Liability Determination
- Claims Analysis
- Property Damage Assessment
- Multitasking
- Critical Thinking
- Attention to Detail
- Quality Assurance
- Auto Damage Estimation
- Claim Settlement
- Claims Processing
Certification
Home State FL
Non Resident AL, AR, AZ, GA, ID, IN, KY, LA, ME, MI, MN, MS, MO, NC, NM, OK, TX, UT, WV, WY
Timeline
Desk adjuster
CNC Catastrophe
01.2023 - 01.2024
Desk adjuster/AgentAdvocate/ComplianceAssistant/Claims Processor
Pilot Catastrophe
01.2021 - 01.2022
M&D Accounting
01.2015 - 01.2021
Kirby Inland Marine
01.2008 - 01.2015
Pharmacy Technician License -
Capps College
High School Diploma -
S.S. Murphy High School