Darrineshia Taylor
Gretna,LA
Summary
Proven professional with a background at Ochsner Hospital, adept in computer skills and time management. Excelled in enhancing patient experience through compassionate communication and efficient administrative practices. Demonstrated expertise in data entry and organizational tasks, significantly improving office efficiency. Skilled in multitasking, ensuring high-quality customer service and operational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist Technician
Ochsner Hospital
New Orleans, LA
08.2022 - Current
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Leasing Agent
Express Employment Professionals
New Orleans, LA
05.2022 - 08.2022
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Participated in property inspections to prepare for move-ins and move-outs.
Administrative Assistant
State Of Louisiana Department Of Social Services
New Orleans, LA
03.2021 - 08.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Bachelor Degree - Billing And Coding
Herzing University
Metairie, LADiploma - Phelebotomy
Clinically Lynks
Metairie, LA06.2021
High School Diploma -
L.E Rabouin High School
New Orleans, LA05.2010
Skills
- Inbound Customer Service
- Computer Skills
- Time Management
- Organizational Skills
- Microsoft Office
- Data Entry
- Multitasking
- Administrative Task
Certification
Phlebotomy Certification
Timeline
Phlebotomist Technician
Ochsner Hospital
08.2022 - Current
Leasing Agent
Express Employment Professionals
05.2022 - 08.2022
Administrative Assistant
State Of Louisiana Department Of Social Services
03.2021 - 08.2021
Bachelor Degree - Billing And Coding
Herzing University
Diploma - Phelebotomy
Clinically Lynks
High School Diploma -
L.E Rabouin High School