
Leading People and Teams Specialization - University of Michigan
Expected Completion: July 2026
Financial Markets - Yale University
Expected Completion: July 2026
Excel Skills for Business Specialization - Macquarie University
Expected Completion: July 2026
• Built lasting customer relationships by providing tailored wireless product and service solutions.
• Assisted in driving sales growth through consultative selling and customer retention initiatives.
• Led and mentored team members while maintaining high customer service standards.
• Managed inventory controls, cash audits, operational procedures, and customer escalations.
• Supported daily store operations and contributed to overall business performance.
• Earned promotion from Sales Representative to Sales Manager through strong performance and leadership capabilities.