Darrion Martin
Prudenville,MI
Summary
Driven professional with a proven track record at R & J's Best Choice Marketplace, enhancing customer satisfaction and streamlining inventory processes. Excelled in forklift operation and demonstrated exceptional time management and interpersonal skills. Known for creative thinking and a reliable work ethic, consistently delivering results in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate
R & J's Best Choice Marketplace
04.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Worked unloading trucks via forklift and operated forklift for various other purposes.
Sales Associate
Walmart
01.2021 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Great Lakes Online Education
Michigan05.2021
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Workplace Safety
- Decision-Making
- New Hire Training
- Forklift Operation
- Team Cooperation
- Strong Communication and Interpersonal Skills
- Creative Thinking
- Reliable and Responsible
Certification
Sit-down Forklift Certification
Osha 10-Hour Class
Timeline
Associate
R & J's Best Choice Marketplace
04.2023 - Current
Sales Associate
Walmart
01.2021 - 06.2021
High School Diploma -
Great Lakes Online Education
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