DARRIUS CONNELL
Muncie,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Specialist
Peloton Interactive
01.2022 - Current
- Top 5 in sales in South/Central region in 22-23
- Focus on achieving and exceeding individual sales goals
- Maximize sales through excellent customer service, product knowledge, and merchandise presentation
- Proactively utilize Salesforce to record and maintain client information
- Develop a deep knowledge and understanding of Peloton's products and brand image
- Phone and email outreach to both established and developing clients to communicate updates, and events
- Provide outstanding customer service at all times
- Work professionally with fellow sales specialists in a team environment
Package Delivery Driver
United Parcel Services
12.2021 - 01.2022
- Maintained professional and courteous relationships with customers to ensure complete customer satisfaction
- Successfully completed all deliveries by time requested
- Identified potential clients
- Assist other drivers as needed
Package Handler
United Parcel Services
10.2019 - 12.2021
- Control equipment required to properly load trailers
- Maintain the integrity of shipments to preserve the condition of products during loading, unloading and packaging
Graduate Assistant
Unified Technology Services, Ball State University
08.2018 - 05.2019
- Supervised/managed staff of Unified Technology Services (80+ employees)
- Ran heuristics and wrote reports on malfunctioning computers/printers detailing software or hardware issues
- Ran analytics to optimize staffing and computer lab availability
- Trained new employees
UTS Computer Lab Proctor, Ball State University
08.2016 - 05.2018
- Ensured test takers followed test protocols/lab procedures for academic honesty
- Provided efficient customer service to 150+ students/week to solve testing issues
- Ran heuristics and wrote reports on malfunctioning computers/printers detailing software or hardware issues
Equipment Projectionist Systems Student Assistant
Ball State University
02.2015 - 08.2016
- Processed and handled audio visual equipment
- Handled logistics and ensured quality of delivered equipment
- Provided superior customer service with personal hands on trouble resolutions
- Controlled contracts for rentals and resolved customer discrepancies
Education
Master of Science - Information and Communication Sciences (CICS
Ball State University
Muncie, INBachelor of Science - Finance
Ball State University
Muncie, INSkills
- Salesforce CRM
- Quantitative Analysis
- Project Management
- Data Validation
- Tableau
- Analytical Problem Solving
- Technical Documentation
- Flexibility
- Customer Service
- Attention to Detail
- Account Management
- Technical Support
Timeline
Sales Specialist
Peloton Interactive
01.2022 - Current
Package Delivery Driver
United Parcel Services
12.2021 - 01.2022
Package Handler
United Parcel Services
10.2019 - 12.2021
Graduate Assistant
Unified Technology Services, Ball State University
08.2018 - 05.2019
UTS Computer Lab Proctor, Ball State University
08.2016 - 05.2018
Equipment Projectionist Systems Student Assistant
Ball State University
02.2015 - 08.2016
Master of Science - Information and Communication Sciences (CICS
Ball State University
Bachelor of Science - Finance
Ball State University