Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Carmichael

Nashville,TN

Summary

A reliable and dedicated candidate prepared to join a new organization, bringing forth a strong work ethic, integrity, and diligence. Committed to continuous improvement and professional growth, aiming to enhance my career while making valuable contributions to the overall team.

Overview

7
7
years of professional experience

Work History

Sales Specialist

Sherwin Williams
01.2024 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Built strong client relationships through consistent communication and effective problem-solving.
  • Educated customers about product features and benefits to aid in selecting best options for each individual's needs.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Trained new associates in customer service protocols, enhancing team efficiency and consistency.
  • Provide professional and polite customer support for sales and service needs.

Sales Representative

ADT Security
07.2023 - 01.2024
  • Built relationships with customers and the communicate to promote long term business growth.
  • Utilized Salesforce to plan tasks and stay up to date with my sales processes.
  • In charge of territories, including prospecting existing and future customers.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.

Sales Generalist

Sherwin Williams
01.2022 - 07.2023
  • Enhanced the inventory metrics within my scope of responsibility while also delivering excellent customers services, which has led to repeat business.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered personalized recommendations, enhancing customer satisfaction and repeat business.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.

Golf Course Attendant

Shadow Ridge Golf Club
03.2019 - 08.2019
  • Scheduled tee-times for members and guests both in person and over the phone.
  • Acquainted new golfers with course rules and regulations to foster enjoyable experience.
  • Responsible for efficient and friendly customer service
  • Respond to inquiries and make tee-times for members and guests both in person and over the phone.
  • Assisted outside golf operations and staff to ensure proper performance while following all daily procedures and policies.

Server Assistant

Cotton Blues
12.2017 - 11.2018
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Assisted the waitstaff by providing consistent support for individual table needs.
  • Maintained cleanliness of counters, stations and dining room.
  • Collaborated with other staff members to maintain high-level customer satisfaction.



Education

High School -

Oak Grove High School
Hattiesburg, MS
05.2020

Business

University of Southern Mississippi
Hattiesburg, MS

Skills

  • Relationship building
  • Verbal and Written Communication
  • Value Skills
  • Cold calling
  • Account management
  • Problem-solving
  • Customer Service-oriented
  • Time management
  • Objection handling
  • Salesforce CRM

Timeline

Sales Specialist

Sherwin Williams
01.2024 - Current

Sales Representative

ADT Security
07.2023 - 01.2024

Sales Generalist

Sherwin Williams
01.2022 - 07.2023

Golf Course Attendant

Shadow Ridge Golf Club
03.2019 - 08.2019

Server Assistant

Cotton Blues
12.2017 - 11.2018

High School -

Oak Grove High School

Business

University of Southern Mississippi

Similar Profiles

CREATE PROFILE