Darrius Woods
Warranty Service Manager
Rosharon,TX
Summary
Strategic Construction Manager with demonstrated success assessing project scope and adhering to deadlines. Safety-conscious and detail-oriented with 10-year industry background. Well-versed in team leadership and task delegation to drive project progress and foster client satisfaction.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Warranty Manager
David Weekley Homes
08.2022 - Current
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Enhanced customer satisfaction by promptly addressing and resolving warranty issues.
- Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
- Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
- Continuously updated knowledge of industry best practices related to warranty service management, ensuring our company remained competitive and responsive to customer needs.
- Established strong relationships with suppliers to ensure timely delivery of replacement parts and smooth warranty transactions
Instrumentation Technician
City Of Houston Public Works
06.2012 - 06.2022
- Coordinated closely with vendors/suppliers regarding procurement and delivery schedules ensuring timely availability parts required repair work or upgrades.
- Provided technical support during plant shutdowns and startups, ensuring smooth transitions without compromising system integrity.
- Installed maintained, and repaired various types of instruments to ensure optimal functionality.
- Removed damaged instruments and repaired components.
- Developed comprehensive documentation of instrument specifications, procedures, and maintenance records for easy reference.
- Optimized equipment performance by conducting regular preventive maintenance and troubleshooting.
Construction Manager
DS Construction Interior Design
03.2016 - 12.2020
- Established successful relationships with clients, leading to repeat business and positive referrals.
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
- Negotiated contracts with vendors and subcontractors for optimal cost savings on materials and services.
- Communicated daily with vendors to keep project fully operational.
- Verified completed projects met approved time, quality, and cost estimates.
- Put together estimates, specifications, and other project documents.
- Supervised team of 10 construction workers to maintain productivity and quality of work.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance
- Reduced construction costs through diligent budget management and effective negotiation with suppliers
Education
Certificate Program - Project Management
IAP Career College
Portland, OR 05.2023 - 07.2023
Bachelor of Science - Construction Management
Indiana State University
Terre Haute, IN 01.2022 - 04.2023
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA 01.2013 - 05.2017
Skills
Compliance Management
Reading Blueprints
Bid preparation
Building, demolition, and renovation
Document Review
Change Orders
Construction supervision
Labor oversight
Budget Administration
Affiliations
- Project Management Institute
Certification
CM - Certified Manager Certification
Timeline
Certificate Program - Project Management
IAP Career College
05.2023 - 07.2023
Warranty Manager
David Weekley Homes
08.2022 - Current
Bachelor of Science - Construction Management
Indiana State University
01.2022 - 04.2023
Construction Manager
DS Construction Interior Design
03.2016 - 12.2020
Bachelor of Science - Psychology
Liberty University
01.2013 - 05.2017
Instrumentation Technician
City Of Houston Public Works
06.2012 - 06.2022
CM - Certified Manager Certification
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