Darron Denson
Covington,GA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
26
26
years of professional experience
Work History
Delivery Driver/Lead
The Home Depot
Atlanta, GA
07.2024 - Current
- Managing delivery vehicle assignments and ensuring proper maintenance
- Communicating with dispatch regarding delivery updates, delays, and potential issues.
- Monitoring delivery metrics and identifying areas for improvement
- Implementing strategies to optimize delivery routes and times
- Ensuring compliance with company policies, safety regulations, and delivery standards
- Providing excellent customer service throughout the delivery process
- Providing ongoing training to enhance driver skills and knowledge
- Generating reports on delivery performance, including metrics like on-time delivery rates and customer satisfaction
Transportation Supervisor
Marta
Atlanta, GA
05.1999 - 06.2024
- Monitored bus operator performance and attendance, and ensured compliance with rules and regulations.
- Trained and instructed staff on safe driving practices, passenger relations, and other transit rules.
- · Prepared and maintained reports and records, including accident and injury reports
- · Enforced safety regulations and ensured buses/trains are safe and in good mechanical condition
- · Coordinated with the maintenance division to ensure fleet readiness
- · Responded to transportation inquiries from the public and handling complaints
- · Attended meetings to stay current on new equipment, standards, and requirements
- · Responsible for dispatching, radio communications, and on-the-road guidance to operators
Education
High School Diploma -
McNair High School
Atlanta, GA06-1992
Skills
Strong leadership and communication skills
Excellent organizational and time management abilities
Ability to work under pressure and meet deadlines
Problem-solving and decision-making skills
Familiarity with GPS navigation systems and delivery route optimization tools
Customer service focus and conflict resolution skills
Timeline
Delivery Driver/Lead
The Home Depot
07.2024 - Current
Transportation Supervisor
Marta
05.1999 - 06.2024
High School Diploma -
McNair High School
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