
Led operations and logistics initiatives with over 12 years of expertise in warehousing and management. Drove a 98% on-time delivery rate and enhanced shipping efficiency by 15% through strategic route optimization and inventory management. Oversaw forklift and pallet-jack operations, machine setup, and troubleshooting for injection blow-molding. Executed preventive maintenance and lean changeovers that decreased setup time by 20% and reduced production waste. Fostered a safety-first culture among 10–25 direct reports, facilitating continuous improvement and cross-functional collaboration for cost and quality enhancements.
Management
Manufacturing
Logistics
Production
Customer Service
Operations Management
Leadership
Organization
Communication
Detail-oriented
Forklift Operation
Client Relationships
Stock Processing
Service Efficiency
Delivery Management
Client Satisfaction
• Achieved 98% on-time delivery across multi-platform last-mile operations (Uber, Amazon Flex, DoorDash, Spark) by optimizing routes and batching strategies. • Increased shipping efficiency 15% through route optimization, tighter inventory controls, and targeted process improvements, reducing dispatch delays and operational costs. • Reduced machine setup time 20% and cut production waste 12% by implementing lean changeovers and standardized setups on injection blow‑molding equipment. • Implemented packaging improvements that lowered material waste by 18% and decreased packaging expenses. • Supervised, trained, and led teams of 10–25 employees to consistently meet production and shipping targets while enforcing OSHA‑compliant safety practices. • Conducted preventive maintenance and effective troubleshooting to improve equipment uptime and extend machine longevity. • Operated forklifts and pallet jacks to streamline inventory staging and loading, improving fulfillment throughput and accuracy. • Maintained high customer satisfaction and repeat business through reliable, on‑time service and strong client communication.