Devante Smith
Richardson,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Marketing Specialist
Facebook/SnapChat
Dallas, TX
10.2020 - Current
- Organized promotional events to increase brand awareness and customer engagement.
- Developed marketing strategies for existing products, services and new product launches.
- Created content for various social media platforms including Facebook, Twitter, Instagram and YouTube.
- Brainstormed and coordinated marketing campaigns and channels to drive awareness, traffic and conversion.
- Managed social media platforms and utilized metrics to increase engagement and campaign performance.
Call Center Team Lead
PFSweb/ Armani exchange
Dallas, TX
02.2018 - 03.2020
- As team lead of Armani I was responsible for the performance of my team member to help ensure our success I would have to mentor and coach the agents on their calls and issues grades
- Some of my other duties included deescalating upset customers, placing orders and planning promotions
Department Manager
Walmart
Dallas, TX
06.2015 - 11.2017
- My Duties as department manager were to manage a small group employees to help complete different task
- Some of those task included ordering inventory, creating schedules, budgets and stocking
Education
High school diploma in AP -
David W Carter High School
Dallas, TX05.2015
Skills
- Assistant Manager Experience
- Management
- Retail Management
- Retail Sales
- Time Management
- Store Management Experience
- Merchandising
- Upselling
- Sales Management
- Customer Service
- Inventory Management
- Loss Prevention
- Team Leadership
- Digital Marketing
- Promotional Planning
- Social Media Management
- Marketing and Advertising
- Campaign Development
- Marketing Campaign Strategy
Timeline
Marketing Specialist
Facebook/SnapChat
10.2020 - Current
Call Center Team Lead
PFSweb/ Armani exchange
02.2018 - 03.2020
Department Manager
Walmart
06.2015 - 11.2017
High school diploma in AP -
David W Carter High School