Darryl Brown
Charlotte,NC
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
11
11
years of professional experience
Work History
Manager ll
HMSHost international airport
Charlotte, NC
07.2014 - 07.2025
- Managed daily operations of food and beverage services at international airport.
- Supervised staff training programs to enhance service quality and efficiency.
- Coordinated inventory management to ensure product availability and minimize waste.
- Implemented safety protocols to maintain compliance with health regulations.
- Developed schedules for staff to optimize coverage during peak hours.
- Analyzed customer feedback to improve service offerings and customer satisfaction.
- Prepared and served meals in accordance with health and safety standards.
- Maintained cleanliness of dining area and kitchen equipment daily.
- Assisted customers with menu selections and dietary preferences.
- Collaborated with team to ensure efficient food service operations.
- Trained new staff on food preparation techniques and safety protocols.
- Operated cash register to process cash, check, and credit card transactions.
Education
West Charlotte High
Charlotte, NCSkills
- Food safety
- Inventory management
- Customer service
- Staff training
- Cash handling
- Customer transaction processing
- Service quality improvement
Timeline
Manager ll
HMSHost international airport
07.2014 - 07.2025
West Charlotte High