Malike Long
602 Savanna Dr
Summary
Dynamic and results-driven professional with extensive experience at Sherwin-Williams, excelling in customer service and inventory control. Proven ability to enhance store organization and cleanliness while ensuring safety compliance. Skilled in POS systems and adept at fostering customer loyalty through exceptional assistance and product knowledge.
Overview
6
6
years of professional experience
Work History
Store Associate
Sherwin-Williams Commercial Paint Store
10.2022 - 02.2026
- Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
- Load and unload products from deliveries
- Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc.
- Assist customers in person and over the phone
- Process sales transactions in the POS accurately and consistently with policies and procedures
- Communicate and cooperate with supervisors and coworkers
- Keep a clean and safe working environment and optimize space utilization
- Follow quality service standards and comply with procedures, rules, and regulations
- Ensure that the stockroom is organized
- Operate color retrieval and paint mixing machine equipment as needed
- Comply with inventory control procedures and assist with physical inventory process
- Complete Monthly and Quarterly Safety Training
Warehouse Lead
Goodwill
01.2022 - 09.2022
- Achieved high quality standards for merchandise presented on the sales floor, ensuring alignment with company expectations.
- Executed efficient stocking of merchandise in relevant categories while maintaining an organized and inviting sales environment.
- Enhanced store appearance and order by proactively straightening shelves, racks, and displays throughout daily operations.
- Cultivated a welcoming atmosphere for customers and donors, significantly improving their experience.
- Delivered exceptional customer service by assisting shoppers with locating items and addressing inquiries, leading to increased customer loyalty.
- Boosted merchandising efforts by creatively displaying products and managing the timely rotation of outdated goods.
- Secured cleanliness and organization throughout all store areas, ensuring effective product rotation.
- Maintained orderly dressing rooms and promptly returned unpurchased items to their rightful locations.
- Implemented opening and closing procedures efficiently, ensuring safety and security of the store.
- Facilitated cross-departmental training to enhance support for front-end sales and back-end production activities.
Helper/driver
All My Sons Moving
04.2020 - 03.2022
- Assisted in loading and unloading furniture, ensuring items were handled safely.
- Maintained organization of equipment and materials on job sites to improve efficiency.
- Supported team members by following directions and adhering to safety protocols.
- Collaborated with crew to execute moving plans effectively and minimize delays.
- Used equipment properly to avoid workplace hazards or injuries.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during project execution.
- Provided reliable assistance to experienced professionals, enabling them to focus on more complex tasks or specialized areas of expertise.
- Operated various hand and power tools to complete general tasks.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Performed manual labor and random jobs to help teams accomplish goals.
Education
High School Diploma -
McKinney North High School
McKinney, TX06.2022
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Inventory control
- Store cleanliness maintenance
- Safety oversight
- POS systems
- Product knowledge expertise
- Ability to lift 40 pounds
Timeline
Store Associate
Sherwin-Williams Commercial Paint Store
10.2022 - 02.2026
Warehouse Lead
Goodwill
01.2022 - 09.2022
Helper/driver
All My Sons Moving
04.2020 - 03.2022
High School Diploma -
McKinney North High School