Seeking a position where I can effectively utilize my background in Creative Communications with excellent record of branding and marketing success through website management, social media communications and email marketing efforts. Expert skills in Adobe Creative Suite and content management systems. Great team player accustomed to working well with outside consultants and critical thinking skills to serve your company in all aspects needed .
Overview
10
10
years of professional experience
Work History
Substitute Teacher
East Ramapo Central School District
01.2023 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Supervised lunchroom and recess activities.
Provided instruction for students in core subject areas.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Assigned, explained and graded homework.
Enforced school and class rules to maintain order in classroom.
Implemented classroom management techniques to maintain positive learning environment.
Assisted students in mastering subject material and preparing for tests.
Social Media Manager
Roux Royale Beauty Bar
01.2021 - Current
Increased customer engagement through social media.
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Analyzed and reported social media and online marketing campaign results.
Maintained company's social media presence by posting messages, answering posts and monitoring responses.
Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
Organized, prioritized and managed multiple projects according to dedicated release schedule.
Managed content across multiple platforms for widest audience reach.
Monitored online presence of company's brand to engage with users and strengthen customer relationships
Designed and implemented social media strategies to align with business goals
CDL Class A Driver
Trucking Experts
08.2021 - Current
Dropped and hooked trailers and changed configuration of equipment.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Maximized load safety by balancing, securing and weighing products.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Delivery Driver
Instacart/DoorDash/Grubhub
09.2020 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Loaded truck and properly secured items to prevent damage for deliveries.
Delivery Driver
Amazon
09.2021 - 09.2022
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Operations Manager
GoPuff
10.2019 - 05.2020
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Communicated with internal personnel to provide status updates for both shipping and receiving dates.
Research Interviewer & Administrative Assistant
PSU Survey Research Center
07.2018 - 10.2019
Schedule / Make Phone Calls
Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.
Created and implemented procedures to obtain required information and support research goals.
Executed record filing system to improve document organization and management.
Coached new employees on administrative procedures, company policies and performance standards.
Stock /Unloader Associate
PC Richard & Son
12.2013 - 07.2014
Building appliances
Bear such unloaded items to the store/ Perform Carry Outs
Relocate all merchandize unloaded and sorted to their respective departments in the outlet
Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
Education
Master of Science - Digital & Social Media Marketing
West Virginia University
Morgantown, WV
05.2024
Bachelor of Arts - Communications
Pennsylvania State University
University Park, PA
05.2020
Bachelor of Arts - Music Technology
Pennsylvania State University
University Park, PA
05.2020
Skills
Public and Media Relations
Communications Strategies
Promotion and Advertising
Social Media Platforms
Social Media Engagement
Strategic Planning
Time Management
Social Media Monitoring
Web Content Creation
Business Decision Advisement
Adobe Systems Adobe Creative Cloud
Audio and Video Production
Group Assistance
Student Counseling
Verbal and Written Communication
Timeline
Substitute Teacher
East Ramapo Central School District
01.2023 - Current
Delivery Driver
Amazon
09.2021 - 09.2022
CDL Class A Driver
Trucking Experts
08.2021 - Current
Social Media Manager
Roux Royale Beauty Bar
01.2021 - Current
Delivery Driver
Instacart/DoorDash/Grubhub
09.2020 - Current
Operations Manager
GoPuff
10.2019 - 05.2020
Research Interviewer & Administrative Assistant
PSU Survey Research Center
07.2018 - 10.2019
Stock /Unloader Associate
PC Richard & Son
12.2013 - 07.2014
Master of Science - Digital & Social Media Marketing