Darryl Steele

• Assisted in training new employees on product knowledge, customer service and cash handling procedures.
• Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
• Ensured compliance with all safety regulations, policies and procedures.
• Provided guidance to staff members regarding customer service techniques and problem resolution strategies.
• Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
• Dealt with customer complaints and rectified product and service issues.
• Counted and balanced registers.

• Assessed individual nutritional risk and status by interviewing patients.
• Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health.
• Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
• Supervised multiple caterers in providing excellent customer service to patients requiring assistance for meal selections, and resolving issues.
• Developed team communications and information during Great Start meetings.
• Provided guidance and supervision to Dietary staff members, ensuring compliance with all applicable regulations.
• Monitored kitchen operations to ensure quality control and sanitation standards were met.

• Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency.
• Communicated with event coordinators to ensure and facility management to ensure adequate and appropriate accommodations.
• Promoted customer loyalty by efficiently handling food and service complaints.
• Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
• Provided friendly and prompt guest service by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction and needs.
• Wiped counters and tables. Sanitized equipment to maintain clean food prep and dining areas.
• Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons.

• Maintained routine landscaping schedules to boost lawn health and keep facilities professional.
• Removed overgrowth, hazards and debris from common pathways to improve usability.
• Diagnosed problems with equipment and performed regular maintenance to keep equipment functional and durable.
• Used shears, pruners and chainsaws to prune and trim hedges and shrubs.

• Readied items for sales floor stocking by affixing tags and preparing pallets.
• Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
• Supported promotional plans by updating signage with price changes.
• Assessed shelves in freezer department to determine which items needed to be replenished.
• Scanned shelves and product cases to locate expired, outdated and spoiled items.
• Removed all boxes and related trash from the sales floor.
• Collected assigned merchandise and transported to store floor locations using hand trucks.
• Unboxed product and placed on shelves in an attractive manner according to layout guidelines.
• Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
• Kept all aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Soldier Medic