Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DARWIN ALTAMIRANO

Miami,Florida

Summary

Experienced and enthusiastic leader with 3 years of experience in retail and management. Demonstrated exceptional ability to achieve company goals, mentoring and developing teams that increased sales by 10% through strategic planning and process improvements. Known for maintaining a positive attitude, building strong relationships with customers and colleagues, and creating a supportive and collaborative workplace culture. Currently seeking opportunities to leverage proven leadership and analytical skills in the fields of finance and logistics, driving operational efficiency and strategic growth.

Overview

4
4
years of professional experience

Work History

Sales Manager

Under Armour
01.2024 - Current
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Footwear Lead

Under Armour
09.2021 - 01.2024
  • Demonstrated inspirational attitude that contributed to positive team and sales environment.
  • Mastered footwear products and industry trends and applied expertise to generate maximum customer satisfaction.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Prioritized and managed multiple projects and integrated leadership responsibilities with selling role.

Crew Member

Chipotle
04.2021 - 09.2021
  • Worked professionally with co-workers, customers and managers to accomplish defined tasks
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Replenished foods at serving stations
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary

Education

BBA - Finance

Florida International University
Miami, FL
08-2026

Associate of Arts - Business Administration And Management

Miami Dade College
Miami, FL
08-2023

Skills

  • Customer Service
  • Training and mentoring
  • Promotions and specials
  • Visual merchandising
  • Sales forecasting
  • Communication
  • Critical Thinking
  • Teamwork
  • Microsoft powerpoint, excel, and Word
  • SAP software
  • Tableau Software

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Manager

Under Armour
01.2024 - Current

Footwear Lead

Under Armour
09.2021 - 01.2024

Crew Member

Chipotle
04.2021 - 09.2021

BBA - Finance

Florida International University

Associate of Arts - Business Administration And Management

Miami Dade College
DARWIN ALTAMIRANO