Seasoned Business Analyst with 20 years of Insurance business industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
16
16
years of professional experience
Work History
Business Analyst
Mutual Of Omaha
10.2016 - Current
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Developed complex dashboard and reporting tools to track business performance metrics.
Updated and developed scripts and queries to extract and analyze data from multiple sources.
Improved business processes by analyzing current practices and recommending optimization strategies.
Facilitates planning to create and slot stories to work during iteration.
Policy Analyst
Mutual Of Omaha
08.2008 - 10.2016
Adjusted policies to meet contract guidelines
Improved policy effectiveness by conducting comprehensive research and analysis on various issues.
Facilitated cross-functional team meetings to ensure consistency in approach across all policy areas.