Darwin Reyes

• Manage a team of 6 HR professionals in recruitment, onboarding, employee relations, leave of absences, payroll, and retirement
• Develop and implement policies for performance management, employee engagement, and compliance
• Conduct regular trainings and seminars for employees and managers on various HR topics
• Coordinate with legal department to ensure compliance with federal and state employment laws that assist over 250 employees

• Maintained a high level of professionalism when dealing with difficult customers.
• Answered customer inquiries and provided accurate information regarding products and services.
• Maintained cleanliness of store environment including floors, windows, displays.
• Greeted customers and provided exceptional customer service.
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.

• Created daily, weekly, monthly forecasts for future inventory needs based on sales trends.
• Reviewed existing methods of storing goods in warehouses; identified potential improvements and implemented changes accordingly.
• Ensured compliance with company policies and safety regulations when handling hazardous materials.
• Provided training and guidance to team members related to inventory management procedures.