Darwyn Soto
Houston,TX
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Shop Manager
Take 5
720 Sheldon Rd., TX
05.2026 - Current
- Implemented strategies that increased sales and improved profitability for the shop.
- Managed daily shop operations and ensured smooth workflow for staff.
- Trained new employees on customer service standards and store procedures to ensure consistent service delivery.
- Oversaw inventory management, including stock replenishment and organization.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assisted customers in selecting products and resolving inquiries effectively.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Guided employees in enhancing sales techniques for managing complicated sales and resolving complex customer issues.
Lube Service Technician
Take 5
Houston, Texas
12.2024 - 05.2026
- Performed routine oil changes and fluid checks on various vehicle makes and models.
- Assisted customers with service recommendations and explained maintenance procedures effectively.
- Utilized diagnostic tools to identify potential issues in vehicles during inspections.
- Tested battery condition using diagnostic equipment to assess vehicle reliability. using a variety of diagnostic equipment.
- Collaborated with team members to ensure timely completion of service requests.
- Followed safety protocols to protect self, coworkers, and customers during service tasks.
- Disposed of used motor oil and hazardous materials following local environmental regulations to ensure safety. and other hazardous materials in accordance with local regulations.
Skills
- Store operations
- Inventory control
- Inventory oversight
- Safety compliance
- Staff supervision
- Staff training
- Sales techniques
- Customer service
- Customer engagement
- Attention to detail
- Analytical problem-solving
- Time optimization
Languages
English
Professional
Spanish
Professional
Certification
- Vehicle Inspector
Timeline
Shop Manager
Take 5
05.2026 - Current
Lube Service Technician
Take 5
12.2024 - 05.2026