Daryana Ramirez
Dallas
Summary
Dedicated professional with a comprehensive background in customer order processing. Seeking to develop experience in the accounting industry by pursuing further education in a related field. Strong focus on customer satisfaction, building meaningful relationships, ensuring seamless operations, and achieving results.
Overview
4
4
years of professional experience
Work History
Order Processing Specialist
GSM Outdoors
Irving
05.2022 - Current
- Maintained inventory levels to ensure stock availability for timely order fulfillment.
- Coordinated with shipping teams to schedule timely deliveries.
- Monitored order status and proactively communicated updates to customer service for enhanced customer satisfaction.
- Conducted data entry tasks to maintain up-to-date records in databases.
- Expedited urgent orders with prioritization and close communication with other departments.
- Coordinated with warehouse staff for accurate inventory management and timely shipment of products.
- Provided tracking information and resolved shipping or merchandise issues to support customer inquiries.
Education
Associate of Applied Science - Accounting
Dallas County Community College
Dallas, TX12-2027
Skills
- Microsoft Office Suite
- Attention to detail
- Shipment processing
- Data entry
- Power BI proficient
- Customer service
- Deadline management
- Team collaboration
Languages
- Spanish, Native or Bilingual
- English, Full Professional
Timeline
Order Processing Specialist
GSM Outdoors
05.2022 - Current
Associate of Applied Science - Accounting
Dallas County Community College