Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

DARYENNE L. BARLOW

POCATELLO,ID

Summary

My objective is to obtain employment in which I will be allowed to utilize my skills to the best of my ability. I would like to gain knowledge and skills that I will be able to take with me in my future endeavors. I look forward to the opportunity, if provided, to share my excellent customer service and teamwork skills with my employer and look forward to any future work I may be offered.

Overview

13
13
years of professional experience

Work History

Patient Care Coordinator

Lone Peak Dental
01.2023 - Current
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Delivered excellent patient experiences and direct care.
  • Worked with patients to schedule tests and procedures.
  • Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
  • Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.

Member Care Specialist

Golds Gym
07.2022 - 08.2023
  • Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.

Insurance Agent

Convergys- United Healthcare
01.2017 - 01.2017
  • Medicare and retirement insurance specialist
  • Billing Specialist
  • Client account handler
  • Inbound and outbound calls

Mail Courier / Mail Processor

United States Postal Service
11.2016 - 01.2017

Customer service

Allstate Insurance
03.2015 - 01.2016
  • Making outbound and inbound calls, billing, handling confidential information.

Direct TV customer care specialist

Convergys
01.2015 - 03.2015

Cashier

Carl's Jr
09.2014 - 12.2014
  • Opening and closing duties, customer service, making sure sales goals are being met.

Cashier

Carls Jr
03.2014 - 08.2014
  • Opening and closing duties, responsible for counting down registers before and after shifts, putting away shipments, customer service, data entry, answering phones, and making sure sales goals are being met, and training new employees

Cashier

TJ Maxx
11.2012 - 01.2013
  • Open and closing responsibilities, responsible for jewelry and fitting rooms where a large majority of customer service was involved, responsible for putting clothing and other items away in the appropriate spot, and organized floor models for sale

Cashier

Shoe Carnival
06.2012 - 11.2012
  • Restock product and assure store cleanliness, adherence to customer satisfaction.

Cashier

Arctic Circle
04.2011 - 06.2012

Cashier, customer

  • Service, oversaw customer orders and delivered orders to guests, restocking, maintaining store cleanliness, and responsible for all closing responsibilities.

Education

High School Diploma -

Richard Mckenna Charter School & Century High School

Idaho State University

Skills

  • Excellent Communication Skills
  • Great with Computers and or Electronics
  • Have “Old School” work ethic (work hard and keep myself busy)
  • Great Organizational Skills
  • Type 48 WPM with excellent data entry ability
  • POS Systems
  • Payment Processing
  • Cash Handling
  • Customer Service
  • Payment Collection

Additional Information

  • ACHIEVEMENTS / AWARDS , Attended and completed Jr. Miss program for Pocatello, ID 2010 – Won “Dancer of the year” award 2012 – Won an award for 1st place in Hip Hop for the Idaho division

Timeline

Patient Care Coordinator

Lone Peak Dental
01.2023 - Current

Member Care Specialist

Golds Gym
07.2022 - 08.2023

Insurance Agent

Convergys- United Healthcare
01.2017 - 01.2017

Mail Courier / Mail Processor

United States Postal Service
11.2016 - 01.2017

Customer service

Allstate Insurance
03.2015 - 01.2016

Direct TV customer care specialist

Convergys
01.2015 - 03.2015

Cashier

Carl's Jr
09.2014 - 12.2014

Cashier

Carls Jr
03.2014 - 08.2014

Cashier

TJ Maxx
11.2012 - 01.2013

Cashier

Shoe Carnival
06.2012 - 11.2012

Cashier

Arctic Circle
04.2011 - 06.2012

Cashier, customer

High School Diploma -

Richard Mckenna Charter School & Century High School

Idaho State University

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DARYENNE L. BARLOW