Daryl Bullock
Granite Falls,NC
Summary
Proven leader and skilled technician at Sunbelt Rentals, adept in resolving complex mechanical issues and enhancing service efficiency. Excelled in customer relations and team management, significantly improving project completion rates. Expert in equipment repair and safety protocols, embodying reliability and critical thinking.
Overview
17
17
years of professional experience
Work History
Service Manager
Sunbelt Rentals
03.2022 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Analyzed service reports to identify areas of improvement.
Road Technician
Sunbelt Rentals
08.2007 - 03.2022
- Troubleshot complex mechanical issues in road equipment promptly, minimizing downtime and allowing for swift return to service.
- Maintained positive relationships with the public, addressing concerns about ongoing projects professionally and courteously.
- Enhanced roadway efficiency by promptly addressing reported issues and completing necessary repairs.
- Developed comprehensive reports after each inspection or repair job, facilitating clear communication between all stakeholders regarding any potential concerns.
- Contributed to a safer work environment by strictly adhering to safety protocols and regulations during all tasks.
Education
High School Diploma -
Brandenburg High School
Brandenburg, KY05.1992
Skills
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Problem-Solving
- Critical Thinking
- Reliable and Responsible
- Time Management
- Bob Cat training
- Certificates repairing equipment
Timeline
Service Manager
Sunbelt Rentals
03.2022 - Current
Road Technician
Sunbelt Rentals
08.2007 - 03.2022
High School Diploma -
Brandenburg High School