Sales Service Representative
Cintas
04 2023 - Current
- Enhanced client retention by providing exceptional customer service and promptly resolving issues.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Developed strong rapport with key accounts, fostering long-term business partnerships for sustained growth.
- Increased sales revenue by effectively managing customer relationships and addressing their needs.
- Actively sought out opportunities for cross-selling or upselling within existing accounts, maximizing overall revenue generation from each relationship.
- Boosted customer satisfaction rates by consistently exceeding expectations in product knowledge and support.