Daryl Pate
Saint Peters,MO
Summary
Seasoned Service Manager bringing 20+ years of Automotive experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.
Overview
19
19
years of professional experience
Work History
District Service Manager
General Motors, GM
01.2007 - Current
- Resolved customer complaints in professional and timely manner.
- Trained and supervised Dealership service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
GM Accessories Support Manager
General Motors, GM
09.2004 - Current
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Master of Arts - Business Administration And Management
Regis University
Denver, CO05.2002
Bachelor of Arts - Journalism, Broadcast
Grand View College
Des Moines, IA05.1988
Skills
- Conflict Resolution
- Team Collaboration
- Sales Strategy
- Decision Making
- Meeting and Exceeding Performance Goals
Section name
I am married to my wonderful Wife of 28 years. We have two adult Daughters. In my spare time, I enjoy Family time , music and walking our dog.
Timeline
District Service Manager
General Motors, GM
01.2007 - Current
GM Accessories Support Manager
General Motors, GM
09.2004 - Current
Master of Arts - Business Administration And Management
Regis University
Bachelor of Arts - Journalism, Broadcast
Grand View College