Daryl Ryan
Kokomo,IN
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Embroidery Manager, Sales, & Front Office Manager
KMG
01.2023 - Current
- Streamlined order processing procedures, enabling faster turnaround times for customer orders while maintaining quality standards.
- Increased production efficiency by streamlining the embroidery process and implementing new techniques.
- Managed a team of embroidery professionals, ensuring timely completion of projects while maintaining high-quality standards.
- Oversaw maintenance of embroidery machines, scheduling regular check-ups and repairs to avoid downtime and increase machine longevity.
- Ensured all completed projects adhered to established safety guidelines, protecting both employees and customers from any potential risks.
- Handle front office tasks such as employee time off, greeting and helping incoming customers, filing forms as needed.
- Increased sales by developing and implementing effective sales strategies.
- Boosted sales conversion rates by effectively nurturing leads through the sales funnel.
Manager and Order Processor
Distinct Images
- Manage Employees by creating a weekly schedule with their tasks.
- Obtain customers' names, addresses and billing information, product numbers and specifications of items to be purchased and entered information on order forms.
- Inform customers by mail and telephone of order information, such as unit prices, shipping dates and any anticipated delays.
- Review orders for completeness and forward incomplete orders for further processing.
Manager
Vickers Graphics
- Collaborated with staff to develop and carry out processes, resulting in improved performance.
- Established control systems for costs and labor, meeting budget guidelines.
- Analyzed and resolved quality and customer service issues, recommending system improvements.
- Delegated tasks, freeing up time to focus on higher-value activities.
- Coached and motivated team, driving sales and delivering exceptional customer service.
Family Case Manager
The Department of Child Services, DCS
- Assesses safety and level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants.
- Worked with families that struggled with addiction and substance use issues, and connected them with services in order for them to be successful with recovery.
- Performs needs assessments to determine treatment options for families and children.
- Testifies in a Court of Law concerning the needs of the families and children.
- Investigates reported incidents of child abuse or neglect, makes determination of whether the incident is substantiated, and develops recommendations.
- Supervised caseloads of a minimum of 17 individuals plus the service providers involved.
- Established and maintained relationships with other community agencies and organizations to meet community needs and avoid duplication of services.
Pharmacy Technician
CVS Pharmacy
- Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory level.
- Working with insurance and physicians to complete Prior Authorizations.
- Complied with state regulations to maintain safe, clean pharmacy.
- Handled doctor calls and medication deliveries in facilitation of prescription orders.
- Coordinated with prescriber or pharmacist to clarify issues or problems with dosing or instructions.
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.
- Organized medications for dispensing by profiling prescriptions and calculating quantities.
Education
Bachelors in Nursing -
Indiana University
Kokomo, IN05-2015
Skills
- Excellent communication and listening skills
- Detail oriented
- Strong ability to manage time and prioritize tasks
- Ability to build rapport quickly
- Ability to communicate with compassion and empathy
- Strong interpersonal and communication skills
Certification
Pharmacy Technician
Timeline
Embroidery Manager, Sales, & Front Office Manager
KMG
01.2023 - Current
Manager and Order Processor
Distinct Images
Manager
Vickers Graphics
Family Case Manager
The Department of Child Services, DCS
Pharmacy Technician
CVS Pharmacy
Bachelors in Nursing -
Indiana University