Daryl Wallace
Lafayette
Summary
Daryl Wallace is a seasoned product development professional with over 20 years of experience in the IT industry, development teams and digital strategy. He has served as a trusted advisor to numerous well-known brands, including IBM, Oracle, Qatar Airways, BMW, Vodafone, T-Mobile, UNISYS, and France Telecom. In addition to his work with large enterprises, Daryl has most recently collaborated with various agencies and founded several businesses launching new AI products for startups and enterprises.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Analyst
Quantum Connect AI
01.2024 - Current
- Led the development of an AI-powered SaaS for telecommunications CPQ engine, aiding sales reps in B2B bulk location quotes and sales orders.
- Collaborated with cross-functional teams to integrate AI technology for efficient building price intelligence solution.
- Achieved a significant increase in sales efficiency and accuracy through the implementation of AI technology.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Supported software development project by defining clear requirements and effectively communicating them to technical teams.
AI Product Consultant
Assurify.x
01.2019 - Current
- Guided early and mid-stage start-ups in AI and B2B SaaS growth through strategic planning sessions.
- Led teams globally to launch new web apps using various AI, LLM, and OCR technologies.
- Collaborated with teams at Assurify.x in Colorado to drive product audits, operational planning, and crisis simulations.
- Established long term customer relationships by using effective communication and active listening skills.
- Demonstrated products to help customers try out offerings before making purchases.
Senior AI Product Manager
Unisys
01.2023 - 12.2024
- Led road-mapping and capability release planning for a new multi-SaaS PaaS in the logistics sector.
- Collaborated with Data Scientists and Engineers to achieve product-market fit for warehousing inventory and supply chain logistics.
- Partnered with Designers to enhance mockups from low-fidelity to high-fidelity to awesome user experience using Figma.
Product Owner
JJ.Agency
01.2020 - 01.2023
- Successfully launched ERP and TMS with AI, improving operational efficiency and accuracy.
- Collaborated with Quality Assurance for ISO recertification, ensuring compliance and quality standards.
- Established new maritime and passenger route planning process and B2C gateway, enhancing customer experience.
- Progressed product marketing strategies and built robust teams for business growth.
Senior Business Analyst
T-Mobile (Accenture)
01.2014 - 12.2016
- Developed in depth billing processes for stand alone, converged and group/business/family products.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
Business Analyst
Vodafone
01.2007 - 12.2010
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Deep analysis of subscription models and defining logic for automated billing future proofed for convergence.
Education
Bachelor's degree -
Keele University
Skills
- Requirements gathering with data analysis
- Team collaboration (Agile)
- Microsoft Office Suite and other dev, design and mind-mapping tools
- User acceptance testing
- Workflow Analysis and business process improvement
- Strategic vision planning and road-mapping
- Launching MVP and Proof of Concepts
- Product gap analysis and risk assessment
- Systems analysis
- Forecasting and planning
- Telecommunications and Airline Billing systems
Accomplishments
- Boosted Sales Efficiency: Increased sales efficiency by 40% through AI technology implementation.
- National Maker Recognition: Launched 7 Maker Faires, gaining national recognition for Colorado Maker Hub.
- Scaled Agile Deployment Success: Deployed 500-strong agile team, improving omni-channel delivery by 35%.
- Streamlined B2B Onboarding: Improved onboarding time to market with quotations and billing automation by 50% with new SaaS configuration.
Certification
- Advanced Requirements Elicitation Techniques
- Agile Product Manager
- Certificate in Product Management
- Certified Business Analyst
- Customer Experience Lifecycle Journey Analysis
- Expert Presentation Skills
- Functional Architectural Design
- HTML 3 + 4 + 5
- Hybris Multi-Channel e-Commerce PIM
- Leading Strategic Innovation in Organizations
LANGUAGES
English Native
Timeline
Business Analyst
Quantum Connect AI
01.2024 - Current
Senior AI Product Manager
Unisys
01.2023 - 12.2024
Product Owner
JJ.Agency
01.2020 - 01.2023
AI Product Consultant
Assurify.x
01.2019 - Current
Senior Business Analyst
T-Mobile (Accenture)
01.2014 - 12.2016
Business Analyst
Vodafone
01.2007 - 12.2010
Bachelor's degree -
Keele University
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