Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Garage
Palm Beach Gardens
07.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Hotel Restaurant Hostess
The Colony Hotel
Palm Beach, FL
06.2024 - Current
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Collected information from arriving customers to seat groups or place them on waitlist.
Restaurant Server
Joy Noodles And Asian Fusion
West Palm Beach, FL
05.2024 - 06.2024
Provided menu recommendations and answered questions regarding food ingredients and preparation methods
Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience
Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner
Checked back with guests periodically to ensure satisfaction with food and service
Followed up on guest requests in a timely manner
Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills
Assisted with stocking supplies such as napkins and silverware for dining areas
Processed payments from customers using cash registers or POS systems
Operated with efficient and calm demeanor during high-volume shifts or special events
Maintained adherence with regulations for serving alcoholic beverages, including verifying identification
Camp Counselor
American Heritage Summer Camp
Boca Raton, FL
05.2023 - 08.2023
Provided guidance and support to campers in a safe, encouraging environment
Assisted with the planning and execution of daily activities for campers
Supervised groups of children during recreational activities
Encouraged positive behavior among campers through role modeling and reinforcement techniques
Organized games and sports activities to keep campers entertained
Collaborated with head counselor during core learning times to help campers with age-appropriate activities
Kept activity records to meet camp safety and incident reporting requirements
Served as group leader to 23 campers
Museum Intern
Palm Beach Museum Of Natural History
Wellington, FL
05.2022 - 08.2022
Assisted in greeting visitors, providing directions, and answering questions about the museum's exhibits and events
Organized and set up displays of artifacts in designated areas of the museum
Conducted tours of the museum's galleries and answered visitor inquiries regarding artwork on display
Monitored exhibit areas for cleanliness, damage, or theft of items on display
Facilitated hands-on activities for children visiting the museum's interactive exhibits
Restocked supplies in gift shop when needed
Coordinated volunteers for various projects around the facility
Documented the objects thoroughly with written descriptions and detailed photographs