Dynamic customer service professional with experience at Walgreens, adept at resolving complaints and ensuring customer satisfaction. Known for reliability and composure in high-pressure situations, effectively handling transactions and product inquiries. Demonstrated expertise in refund handling and merchandise restocking, contributing to a welcoming shopping environment.
Work History
Customer Service Cashier
Walgreens
3316 Avenue H, Rosenberg, TX 77471
09.2024 - 12.2024
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints and maintained clean and tidy checkout area.
Answered product questions using knowledge of sales and store promotions.