Summary
Work History
Education
Skills
Languages
Timeline
Generic

Dasha Morales

Rosenberg,TX

Summary

Dynamic customer service professional with experience at Walgreens, adept at resolving complaints and ensuring customer satisfaction. Known for reliability and composure in high-pressure situations, effectively handling transactions and product inquiries. Demonstrated expertise in refund handling and merchandise restocking, contributing to a welcoming shopping environment.

Work History

Customer Service Cashier

Walgreens
09.2024 - 12.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Answered product questions using knowledge of sales and store promotions.

Education

B.F. Terry High School
5500 Avenue N, Rosenberg, TX 77471
05-2025

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Customer complaint resolution
  • Product knowledge

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Customer Service Cashier

Walgreens
09.2024 - 12.2024

B.F. Terry High School