DaShaun Alexander
Banning,CA
Summary
Strong interpersonal skills, familiar as well as knowledgeable of blue-collar industry, and a proven track record of being dependable and proactive in meeting objectives. Well-liked customer service associate with 3+ years of experience providing a welcoming and efficient environment. Highly motivated and self-starting. Proficient in critical thinking, analytical problem solving, and presentation techniques.
Overview
6
6
years of professional experience
Work History
Delivery Driver
DoorDash
Riverside, CA
12.2022 - 02.2024
- Maintained excellent punctuality, customer service, and efficiency, receiving top ratings for over 6 months
- Serve an average of 450 deliveries per month while driving up to 750 miles per week.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Delivery Driver
Amazon
Riverside, CA
06.2023 - 01.2024
- Maintain excellent driving record while on job
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- DOT certification
- Excellent customer service.
Warehouse Worker
O'Reilly Auto Parts Distribution Center
Moreno Valley, CA
08.2022 - 12.2022
- Proficiently checked items, order picking, fulfillment, inventory
- Maintained a clean and orderly environment.
Warehouse Worker
220 LABORATORIES
Riverside, CA
05.2021 - 07.2021
- Maintained a clean and orderly environment and earned a great employee satisfaction rating
- Worked as part of a small team to get products through machine lines and packaged, palletized, and shipped to be put on the shelves at your neighborhood Target.
Order Picker
Forever 21
Perris, CA
05.2020 - 04.2021
- Administered and maintained a workflow spreadsheet for the P&R Dept, ensuring that everything was scanned and accounted for
- Efficiently picked orders at a rate that was exceptional
- Packed items and completed E-Comm orders to be ready for shipment.
Customer Service
Walmart
Las Vegas, NV
05.2019 - 02.2020
- I unloaded trailers and staged pallets for items to be stocked correct and efficiently
- Once that portion of the shift was over I stocked the floors to get maximum product out ready for the next day
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the store
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Increased average response time
- Developed a better understanding of the company's products, and creating greater enjoyment of the store's merchandise with my inviting and welcoming interactions.
Crew Member
Sonic Drive-In
Beaumont, CA
06.2018 - 03.2019
- I joined the Sonic team when this location first opened up which made me take up almost every role besides management and a cook
- Maintained a clean and safe work environment, resulting in no complaints filed with management and consistent crew satisfaction
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
Sales Representative
Tommy Hilfiger
Cabazon, California
11.2017 - 03.2018
- Recruited and trained 3 new sales representatives within 4 months of me working there
- Increased sales through upsells of additional products and services every chance I got
- Increased my personal sales game and customer service.
Education
Diploma -
Beaumont High School
06.2018
Skills
- Computer Skills
- Data Entry
- Customer Service
- Interpersonal Skills
- Labor
- Time management
- Computer literacy
- Food service
- Restaurant experience
- Communication skills
- English
- Customer service
- Documentation review
- Delivery Driver Experience
- RF Scanner
- Goods Transport
- DOT Compliance
- Cargo Handling
- Loading and unloading
- Valid Driver's License
- Heavy Lifting
Timeline
Delivery Driver
Amazon
06.2023 - 01.2024
Delivery Driver
DoorDash
12.2022 - 02.2024
Warehouse Worker
O'Reilly Auto Parts Distribution Center
08.2022 - 12.2022
Warehouse Worker
220 LABORATORIES
05.2021 - 07.2021
Order Picker
Forever 21
05.2020 - 04.2021
Customer Service
Walmart
05.2019 - 02.2020
Crew Member
Sonic Drive-In
06.2018 - 03.2019
Sales Representative
Tommy Hilfiger
11.2017 - 03.2018
Diploma -
Beaumont High School