Summary
Overview
Work History
Education
Skills
Timeline
Generic

DaShaun Case

Amarillo

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Call Center Representative

Americas Best Thift
Amarillo
01.2023 - 03.2025
  • Updated and maintained databases with current information.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Tascosa High School
Amarillo, TX
04-2023

Skills

  • Customer service
  • Call handling
  • Issue resolution
  • Problem solving
  • Time management
  • Attention to detail
  • Active listening
  • Conflict resolution
  • Calm under pressure
  • Planning
  • Problem-solving
  • Excellent communication
  • Multitasking
  • Dependable and responsible
  • Troubleshooting
  • Written communication
  • Team building

Timeline

Call Center Representative

Americas Best Thift
01.2023 - 03.2025

High School Diploma -

Tascosa High School