Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bierra Knox

North Las Vegas,NV

Summary

I am a very enthusiastic team player, eager to contribute to business success. I'm reliable, responsible, and attention to detail also respectful with a positive attitude to get the job done. I am experienced in providing high quality place to work. My goal is customer

satisfaction and team productivity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Las Vegas, NV
05.2024 - 06.2024
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.

Escape Room Actor

The Basement
Las Vegas, NV
10.2023 - 01.2024
  • Organized materials, such as clues, puzzles, and props, are prepared prior to each session.
  • Performed character roles that involved interacting with guests in an entertaining manner.
  • Adapted quickly to changing circumstances and remained calm under pressure.
  • Adhered to all safety protocols throughout the duration of each activity.
  • Ensured all props were in place before each game began, and reset after each session ended.
  • Learned how to take constructive criticism from directors and peers.

Housekeeper

ARIA Resort & Casino Las Vegas
Las Vegas, NV
06.2021 - 06.2023
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • . Disinfected telephones, light switches and other frequently touched objects.
  • Changed bed linens and collected soiled linens for cleaning.
  • Stocked amenities, such as soap, shampoo, and toilet paper, in guest rooms.

Cake Decorator

Dairy Queen
North Las Vegas, NV
06.2020 - 10.2020
  • Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
  • Cleaned display cases, utensils, and working spaces to keep a sanitary work environment.
  • Answered phone calls, put in orders, and handled customer disputes or complaints.
  • Assembled, prepared, decorated, and frosted an average of 20 cakes per shift.
  • Maintained safe and sanitary areas by checking food products and temperature.
  • Utilized buttercream and fondant to create a variety of designs for cakes and cupcakes.

Customer Service Cashier

Dollar Tree
North Las Vegas, NV
10.2019 - 02.2020
  • Maintained customer satisfaction while handling cash product returns quickly and professionally.
  • Restocked, arranged, and organized merchandise in front lanes to drive product sales.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Greeted customers and directed them to requested products.
  • Greeted customers and provided friendly customer service.

Education

High School Diploma -

Legacy High School
North Las Vegas, NV
05-2016

Skills

  • Customer Service
  • Product recommendations
  • sale skills
  • Leadership skills
  • Great listener
  • Safe work practices
  • Quick thinker

Certification

  • i have my Food Handlers card.

References

References available upon request.

Timeline

Barista

Starbucks
05.2024 - 06.2024

Escape Room Actor

The Basement
10.2023 - 01.2024

Housekeeper

ARIA Resort & Casino Las Vegas
06.2021 - 06.2023

Cake Decorator

Dairy Queen
06.2020 - 10.2020

Customer Service Cashier

Dollar Tree
10.2019 - 02.2020

High School Diploma -

Legacy High School

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Bierra Knox