Da'shawn Williams
Randallstown,MD
Summary
Seeking a challenging position in a reputable organization to expand learnings, knowledge, and skills. Committed to contributing to company success through dedication and strong work ethic. Eager to apply expertise and drive for continuous improvement in a dynamic and collaborative work environment. Passionate about taking on new challenges and making a positive impact within the organization.
Overview
7
7
years of professional experience
Work History
Personal Banker
Wells Fargo
Baltimore, MD, US
06.2023 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Providing information and resolving issues related to accounts and banking services
- Meeting sales targets and contributing to branch performance
Environmental Services
GBMC Hospital
Towson, MD, US
01.2019 - 11.2022
- Executed cleanliness measures to foster a contamination-free environment.
- Complied with standard hospital procedures.
- Performs terminal patient room cleaning procedures, prepares room for new occupant
- Adheres to protocols for managing isolation cases.
- Trained to use specific cleaning/disinfecting products and ensure that all bottles are properly stored
- Removed debris and dirt from flooring areas through effective cleaning methods.
- Ensured sterile conditions by thoroughly cleaning operating room environments.
Dietary Aide manager
Lorien Health Services
Columbia, MD
03.2018 - 11.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Bank Teller
MECU
Catonsville, MD
01.2020 - 05.2021
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Counted and packaged currency and coins.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Monitored and reported suspicious activity in line with bank security policies.
- Assisted customers with banking needs and inquiries.
Education
Associate's degree - Business Management
CCBC Catonsville
Catonsville, MDHigh school diploma -
Randallstown High School
Randallstown, MD05.2021
Skills
- Host/hostess experience
- Guest services
- Microsoft office knowledge
- Attention to detail
- Written and spoken communication skills
- Cash handling
- Custodial experience
- Commercial cleaning
- Janitorial experience
- Banking
- Financial services
- Lending
- Customer service
- Interpersonal skills
- Financial advising
- Transaction processing
- Financial planning
Timeline
Personal Banker
Wells Fargo
06.2023 - Current
Bank Teller
MECU
01.2020 - 05.2021
Environmental Services
GBMC Hospital
01.2019 - 11.2022
Dietary Aide manager
Lorien Health Services
03.2018 - 11.2021
Associate's degree - Business Management
CCBC Catonsville
High school diploma -
Randallstown High School