DaShayla Spencer

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
• Provided primary customer support to internal and external customers.

• Set positive example for team members by providing high-quality, efficient service.
• Trained other employees in customer service, food safety and performance requirements.

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• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Trained team members in successful strategies to meet operational and sales targets.
• Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.