I am self-motivated, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job title position. Familiar with pediatric setting and serving customer needs to help achieve independence and quality of life.
Overview
5
5
years of professional experience
Work History
Front Office Assistant
OSF Medical Group- Pediatric Clinic
12.2023 - Current
Performs a variety of reception/clerical duties in front office
Interacting with patients, families, and their support systems.
Face of the office, creating a patient first environment.
Working collaboratively with providers and office staff.
100% face to face with patient and families.
Answering incoming and outgoing patient calls.
Appointment, registration and procedure scheduling.
Communicating with insurance companies to determine patient benefits, completing prior authorizations.
Patient Care Liaison
OSF Healthcare Children's Hospital
07.2020 - 12.2023
Greeting patients and their family member's upon arrival.
Maintaining patients charts, completing documentation in an electronic health record, scanning appropriate documents into medical record EPIC.
Faxing patients documents to other faculties.
Answering incoming calls to workstation, transferring calls to appropriate personnel.
Ordering supplies and placing them in designated areas.
Running errands and transporting patients upon request.
Improved communication between healthcare providers and patients by serving as a liaison for both parties.
Clinical Surgery Tech
UnityPoint Methodist
09.2018 - 06.2020
Assisting nurses and other clinical staff in the Pre- op and Post - op area, obtaining basic vital information preparing patients for examination, treatments and surgical procedures.
Obtaining lab specimens from patients, as needed.
Transporting patients to vehicles and or designated room.
Performing EKG test and Bladder Scans.
Updating families and friends on patients periodically during surgery.
Education
Associate of Applied Science - Occupational Therapy Assistance
Illinois Central College
East Peoria, IL
05.2024
High School Diploma -
Peoria High School
05.2017
Skills
Communication skills
Problem solving
Collaborative
Flexibility
HIPAA Compliance
Certified in CPR/AED
References
References available upon request.
Timeline
Front Office Assistant
OSF Medical Group- Pediatric Clinic
12.2023 - Current
Patient Care Liaison
OSF Healthcare Children's Hospital
07.2020 - 12.2023
Clinical Surgery Tech
UnityPoint Methodist
09.2018 - 06.2020
Associate of Applied Science - Occupational Therapy Assistance
<p>Patient Care Navigator</p>
<p></p> at Olympic Medical Physicians Pediatric Clinic<p>Patient Care Navigator</p>
<p></p> at Olympic Medical Physicians Pediatric Clinic