Dashia Phillip
Grapevine,TX
Summary
Effective communication skills with over 3 years of customer service. Ability to train peers on systems, good customer service skills, and reaching company goals. Able to perform multiple tasks at once to make sure customer and goals are all being met at the same time.
Overview
3
3
years of professional experience
Work History
Cashier
Academy Sports And Outdoors
North Richland Hills, TX
11.2022 - Current
- Consistently surpassing individual company credit card goal of 30 credit cards monthly by proactivity interacting with customers to promote benefits of having the Academy credit card.
- Able to reduce wait times by keeping a consistent line flow and producing good customer service.
- Train new associates on computer systems and good customer service practices.
- Received positive feedback from customers about the service I provided.
Host
Uncle Julio's
The Woodlands, TX
08.2022 - 11.2022
- Ability to quickly make a good first impression with clients while cultivating a good relationship with staff and servers to make a positive environment for everyone.
- Address concerns with customers and staff by quickly coming up with solutions to address problems.
- Assist peers when I notice someone is falling behind or needs help.
- Implemented seating rotation for servers by separating walk-in’s and customers with reservations.
Food Delivery Driver
DoorDash
Grapevine, TX
05.2022 - 08.2022
- Promptly delivering food on time to customers.
- Worked through adversity of routes, to pick up order timely.
- Ensured to follow customer instructions.
- Communicated with restaurants on the correctness of customer orders.
Cashier
Five Below
Grapevine, TX
11.2021 - 02.2022
- Kept order and flow throughout the rush and busyness of the store.
- Welcomed everyone in, with an appropriate manner.
- Able to lift 30 pounds or more of inventory to match prices for items to sell.
- Ability to handle multiple payment methods.
Cashier
La Madeleine
Grapevine, TX
05.2021 - 08.2021
- Ability to multitask by preparing food for customers in store and online togo orders.
- Problem solving customer complaints professionally, providing longevity in customer relations.
- Strong team communication.
- Maintained a clean environment, contributing separate responsibilities to my associates and I.
Education
2020-2022 -
Sam Houston State University
Huntsville, TXRealEstateU Texas
TREC Sales Agent License
Skills
- Supervision and leadership
- Knowledge of real estate
- Customer service
- Collaboration
- Sales experience
- Time management and Flexibility
Timeline
Cashier
Academy Sports And Outdoors
11.2022 - Current
Host
Uncle Julio's
08.2022 - 11.2022
Food Delivery Driver
DoorDash
05.2022 - 08.2022
Cashier
Five Below
11.2021 - 02.2022
Cashier
La Madeleine
05.2021 - 08.2021
2020-2022 -
Sam Houston State University
RealEstateU Texas
TREC Sales Agent License