Da'Shon Cordell
Springfield,OH
Summary
Results-driven Food Service Leader skilled in crew onboarding, service standards, and cash handling. Supports opening and closing tasks, inventory control, and customer issue resolution, ensuring teams operate accurately and efficiently. Committed to enhancing customer experiences through effective multitasking and time management.
Overview
10
10
years of professional experience
Work History
Crew Trainer
Raising Cane's Restaurants
Springfield, OH
06.2024 - 09.2026
- Trained new crew on Raising Cane's service standards and restaurant routines to ensure consistent customer experience.
- Instructed new team members on operational procedures to facilitate smooth integration and enhance overall performance.
- Delivered constructive feedback and one-on-one coaching to foster team development and improve service quality.
- Executed chicken prep, kitchen assembly, and order accuracy to maintain quality and consistency in food service.
Shift Supervisor
SUBWAY®Restaurants
10.2016 - 05.2024
- Trained new employees and delegated daily tasks to enhance team efficiency.
- Addressed and resolved customer inquiries to ensure satisfaction and loyalty.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
High School Diploma -
Springfield High School
Springfield, OH05-2014
Skills
- Employee training
- Team leadership
- Operational efficiency
- Cash handling
- Closing procedures
- Problem solving
- Time management
- Customer Service
Timeline
Crew Trainer
Raising Cane's Restaurants
06.2024 - 09.2026
Shift Supervisor
SUBWAY®Restaurants
10.2016 - 05.2024
High School Diploma -
Springfield High School