Franceta Zaizy
Coon Rapids,MN
Summary
Dynamic Patient Care Coordinator with a proven track record at Emerald Crest Senior Living, excelling in healthcare operations and patient education. Leveraged inventory management and exceptional communication skills to enhance patient care coordination, achieving a significant improvement in patient flow management. Expert in HIPAA compliance and dedicated to elevating care standards.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
emerald crest senior living
Minnetonka, MN
05.2023 - 10.2024
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Developed treatment plans based on individualized assessment of each patient's needs.
- Assessed patient's need for additional resources such as home health aides or durable medical equipment suppliers in order to provide appropriate level of care.
Home Health Aide
key living village
Blaine, MN
12.2021 - 03.2023
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Recorded daily notes about client conditions, treatments provided and progress made.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Home Care Provider
Edon Health Care Services
Silver Spring, MD
02.2020 - 11.2021
- Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
- Provided transportation to medical appointments and errands.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Monitored vital signs such as blood pressure and temperature.
- Administered medications in accordance with physician instructions.
- Assisted clients with mobility issues by using appropriate transfer techniques.
- Encouraged social interaction among clients to maintain positive mental health.
- Managed client's schedule of doctor's appointments, therapies.
Education
High School Diploma -
Wheaton High School
Silver Spring, MD06-2019
Skills
- Inventory Management
- Patient Flow Management
- Healthcare operations
- Program Oversight
- Patient Education
- Database coordination
- Filing and Recordkeeping
- HIPAA Compliance
- Healthcare documentation
- Patient Care Coordination
- Appointment Scheduling
Timeline
Patient Care Coordinator
emerald crest senior living
05.2023 - 10.2024
Home Health Aide
key living village
12.2021 - 03.2023
Home Care Provider
Edon Health Care Services
02.2020 - 11.2021
High School Diploma -
Wheaton High School
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