Summary
Overview
Work History
Education
Skills
Timeline
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Dasia Walker

Esthetician Student
Milwaukee,WI

Summary

Beauty-focused Esthetician Student committed to designing individual beauty solutions for clients in need. Adaptable professional experienced and trained in customer support and Operations. Collaborative customer service provider, creating unforgettable guest experiences.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Beauty Advisor/Task Associate

Ulta Beauty Inc.
Menomonee Falls, Wisconsin
10.2021 - Current
  • Make general product recommendations for guests.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.

Customer Experience Representative

Waste Management
Menomoneee Falls , Wisconsin
03.2021 - 07.2021
  • Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
  • Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.
  • Maintained extensive knowledge of company products to recommend items aligned with customer needs.
  • Documented customer interactions in internal database to maintain customer service history details.
  • Managed over 100 customer calls per day.

Intake Specialist

Tabak Law, LLC
Milwaukee, Wisconsin
02.2020 - 09.2020
  • Explained eligibility requirements, disability application details, and applicants' legal rights during intake assessment.
  • Completed intake assessment forms and filed clients' charts.
  • Determined eligibility for counseling and referral for over 100 clients daily.
  • Used Microsoft Word and other software tools to create documents and other communications.

Captioning Assistant

CapTel
Milwaukee, Wisconsin
03.2019 - 01.2020
  • Edited and reviewed captioned reports for clarity, grammar and spelling.
  • Used keyboards by typing corrections and other words.
  • Listened to speakers and repeated words verbatim into voice recognition software.

Retail Sales Associate

Forever 21
Wauwatosa , WI
08.2018 - 03.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Issued receipts and processed refunds, credits or exchanges.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.

Team Member

Panera Bread
Mequon, Wisconsin
06.2017 - 09.2017
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Made recommendations for menu items.

Education

Esthetician License - Esthiology

The Institute of Beauty And Wellness
Milwaukee, WI
06.2022 - Current

High School Diploma -

Milwaukee High School of The Arts
Milwaukee, WI
09.2014 - 05.2018

Skills

Sales proficiency

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Timeline

Esthetician License - Esthiology

The Institute of Beauty And Wellness
06.2022 - Current

Beauty Advisor/Task Associate

Ulta Beauty Inc.
10.2021 - Current

Customer Experience Representative

Waste Management
03.2021 - 07.2021

Intake Specialist

Tabak Law, LLC
02.2020 - 09.2020

Captioning Assistant

CapTel
03.2019 - 01.2020

Retail Sales Associate

Forever 21
08.2018 - 03.2019

Team Member

Panera Bread
06.2017 - 09.2017

High School Diploma -

Milwaukee High School of The Arts
09.2014 - 05.2018

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Dasia WalkerEsthetician Student