Dasia Walker
Esthetician Student
Milwaukee,WI
Summary
Beauty-focused Esthetician Student committed to designing individual beauty solutions for clients in need. Adaptable professional experienced and trained in customer support and Operations. Collaborative customer service provider, creating unforgettable guest experiences.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Beauty Advisor/Task Associate
Ulta Beauty Inc.
Menomonee Falls, Wisconsin
10.2021 - Current
- Make general product recommendations for guests.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Demonstrated cosmetic application best practices to achieve desired styles.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
Customer Experience Representative
Waste Management
Menomoneee Falls , Wisconsin
03.2021 - 07.2021
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
- Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
- Documented customer interactions in internal database to maintain customer service history details.
- Managed over 100 customer calls per day.
Intake Specialist
Tabak Law, LLC
Milwaukee, Wisconsin
02.2020 - 09.2020
- Explained eligibility requirements, disability application details, and applicants' legal rights during intake assessment.
- Completed intake assessment forms and filed clients' charts.
- Determined eligibility for counseling and referral for over 100 clients daily.
- Used Microsoft Word and other software tools to create documents and other communications.
Captioning Assistant
CapTel
Milwaukee, Wisconsin
03.2019 - 01.2020
- Edited and reviewed captioned reports for clarity, grammar and spelling.
- Used keyboards by typing corrections and other words.
- Listened to speakers and repeated words verbatim into voice recognition software.
Retail Sales Associate
Forever 21
Wauwatosa , WI
08.2018 - 03.2019
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Issued receipts and processed refunds, credits or exchanges.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
Team Member
Panera Bread
Mequon, Wisconsin
06.2017 - 09.2017
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Made recommendations for menu items.
Education
Esthetician License - Esthiology
The Institute of Beauty And Wellness
Milwaukee, WI 06.2022 - Current
High School Diploma -
Milwaukee High School of The Arts
Milwaukee, WI 09.2014 - 05.2018
Skills
Sales proficiency
Esthetics
Retail background
Microsoft applications proficiency
Cash register operation
Organization
Timeline
Esthetician License - Esthiology
The Institute of Beauty And Wellness
06.2022 - Current
Beauty Advisor/Task Associate
Ulta Beauty Inc.
10.2021 - Current
Customer Experience Representative
Waste Management
03.2021 - 07.2021
Intake Specialist
Tabak Law, LLC
02.2020 - 09.2020
Captioning Assistant
CapTel
03.2019 - 01.2020
Retail Sales Associate
Forever 21
08.2018 - 03.2019
Team Member
Panera Bread
06.2017 - 09.2017
High School Diploma -
Milwaukee High School of The Arts
09.2014 - 05.2018