Dassie Suzette Brown Dismuke
Highland Springs,Virginia
Summary
Executive level and Bachelor degree recipient with diverse background in business management and human resources experience. Facilitates multiple projects simultaneously. Considered valuable and versed in cross-cultural business environments. Energetic and reputable individual possessing strong work ethic, professional demeanor, and superb initiative.
Overview
9
9
years of professional experience
Work History
Volunteer Coordinator/Recruiter
Chesterfield Fire And Emergency Medical Services
Chesterfield, VA
05.2025 - Current
- Facilitated recruitment of EMS and fire volunteers, enhancing community safety. Streamlined security and background check procedures with Chesterfield Police and Virginia Department of Social Services, ensuring compliance and trust.
- Created comprehensive training initiatives for volunteers aimed at enhancing service delivery effectiveness.
- Delivered continuous assistance to volunteers, resolving inquiries and challenges swiftly to uphold organizational goals.
- Coordinated interactions between volunteers and senior leadership, ensuring timely resolution of concerns and enhancing organizational transparency.
- Developed and executed recognition programs aimed at fostering volunteer engagement and loyalty.
- Developed and maintained alliances with local entities to strengthen volunteer recruitment strategies.
- Attended multiple training events and conferences to acquire insights and promote the value of volunteering.
Senior Management Assistant
County of Henrico – Division of Fire
Henrico, VA
10.2022 - 05.2025
- Achieved efficient program operations through effective management of customer accounts and meticulous record maintenance. Delivered comprehensive tracking and monitoring of service utilization and compliance data. Produced timely reports on project deadlines and budget performance.
- Assisted with mandatory documentation and management of confidential records. Helped resolve reported issues effectively. Supported data documentation and participated in periodic audits to report findings and suggest solutions. Managed site operations. Obtained estimates in line with county procurement policies.
- Streamlined interdepartmental collaboration and coordinated work activities to support county initiatives.
- Managed stakeholder interactions and resolved program/service issues by coordinating with fire chief, deputy chiefs, and administration director, including scheduling and event planning.
- Oversaw management assistant team to optimize workflow and enhance operational efficiency. Conducted performance evaluations to drive professional development and improve team outcomes.
- Compiled and managed complex and confidential data for assigned programs. Created and maintained accurate paper and electronic records and reports as required. Assisted in managing logs, work orders, schedules, dockets, databases, and other systems related to program services.
- Actively served on human resources committee and worked with diverse teams to promote retention, recruitment, and foster an inclusive workplace culture.
- Performs other duties as assigned.
Permanency Specialist/Secretary
County of Chesterfield - Dept. of Soc. Services
Chesterfield, VA
12.2019 - 09.2022
- Working with Permanency Department placing children that are in foster care into permanent/temporary safe placements.
- Ensures oversight of Service Division IV-E requirements, which includes completing Title I-VE applications for children entering foster care; updates and maintains compliance on all Title I-VE files for children in foster care.
- Monitors and completes payments for foster care expenditures, compliance tasks for Title IV-E and non-IV-E cases.
- Collaborates with divisions within the department to ensure compliance; obtains information from public records and reports to complete applications; takes and transcribes meeting minutes; maintains department files; copies and collates documents.
- Managed multiple calendars and contacts using computer software.
- Utilizes software and automated systems to track, scan and maintain program needs; Created and updated spreadsheets to track and report data.
- Coordinated communications, taking calls, responding to emails, and interfacing with clients.
- Supported projects with document creation and resource coordination.
- Utilizes software and automated systems to track, scan and maintain program needs; Improved office efficiency, managing client correspondence, record tracking and data communications.
- Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Using analytical skills to conduct research, compiled, and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
- Created, documented, and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Executive/Administrative Assistant
United Airlines/ExpressJet Richmond International Airport
Richmond, VA
10.2019 - 09.2020
- Assisted in managing human resources tasks for maintenance quality control manager, including termination processes and corrective actions. Supported supervisory meetings by taking minutes and organizing official communications. Maintained confidentiality in all interactions and documentation.
- Executed payroll functions for a workforce of 30+, managing vacation, sick, and PTO time adjustments as required.
- Coordinated and delivered various forms of communication for airline, including telephone inquiries, email correspondence, and written letters, alongside other administrative tasks.
- Executed comprehensive candidate interviews and managed onboarding orientation and benefits processes to support effective talent integration.
- Monitored and optimized resume flow within applicant tracking system to support effective human resources operations.
- Developed and organized a comprehensive system for managing over 100 confidential personnel records, enhancing data security and accessibility.
- Facilitated scheduling of appointments and meetings with employees to effectively discuss and mitigate personnel challenges.
- Organized and maintained employee personnel files to secure sensitive data. Assisted candidates with application processes by answering questions, performing background checks, providing I-9 forms, and managing drug screening paperwork.
- Coordinated employee benefits administration and personnel enrollment for a diverse portfolio of 30 clients.
Station Administrative Assistant/Recruiter/HR Representative
Piedmont/American Airlines Richmond International Airport
Richmond, VA
01.2017 - 10.2019
- Recruitment/Employment processing of new Ramp Agent Employees which includes processing all employment paperwork, conduct background investigations (including federal application process for United States Post Office), process SIDA badges and register for classes, registration and set up travel for orientation and training classes, registration for online learning program, conduct recruiting.
- Developed, guided and facilitated new-hire orientations and corporate policy trainings, new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
- Assisted candidates with application processes by answering questions about application, performing background checks, employment verification, providing I-9 forms and handling drug screening paperwork to facilitate hiring process.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Supported human resources, controlling resume flow within applicant tracking system.
- Processed payroll for over 100 employees including processing vacation/sick and PTO time as needed through Empower and Roster Apps.
- Executive Assistant to General Manager, Shift Managers and Shift Supervisors including all Human Resources related issues such as process terminations, corrective actions, attending supervisory meetings, scribe minutes, correspondences maintaining a high level of confidentiality as needed.
- Performed various communications on airline's behalf via telephone, email and letter, and other administrative duties as required.
- Created, organized and maintained employee personnel files to keep sensitive data secure. Managed more than 200 confidential personnel records.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Planned corporate events, staff events, meetings and gatherings.
Education
Bachelor of Science - Business Administration
Capella University
Minneapolis, MN05-2022
Associates of Science Degree - Information Technology/Graphic Design/Web Development
Bryant And Stratton College
Richmond, VA04-2001
Skills
- Reliable and Responsible
- Time Management
- Spreadsheet Creation
- Team Leadership
- Analytical Thinking
- Verbal and Written Communication
- Staff Recruitment/Training
- Executive Schedule Management
- Microsoft Office
- Technologically Savvy
- Critical Thinking
Timeline
Volunteer Coordinator/Recruiter
Chesterfield Fire And Emergency Medical Services
05.2025 - Current
Senior Management Assistant
County of Henrico – Division of Fire
10.2022 - 05.2025
Permanency Specialist/Secretary
County of Chesterfield - Dept. of Soc. Services
12.2019 - 09.2022
Executive/Administrative Assistant
United Airlines/ExpressJet Richmond International Airport
10.2019 - 09.2020
Station Administrative Assistant/Recruiter/HR Representative
Piedmont/American Airlines Richmond International Airport
01.2017 - 10.2019
Bachelor of Science - Business Administration
Capella University
Associates of Science Degree - Information Technology/Graphic Design/Web Development
Bryant And Stratton College