Summary
Work History
Education
Skills
Languages
Timeline
Generic

Dat Lam

Killeen,TX

Summary

Proven to excel in high-pressure environments, I enhanced guest experiences and operational efficiency at Pho9. Leveraging exceptional customer service and cash handling abilities, I ensured seamless service transitions and upheld cleanliness standards, significantly contributing to the team's success without compromising service quality. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Work History

Server

Pho9
06.2024 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

C E Ellison High School
Killeen, TX
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention
  • Cleanliness standards

Languages

Vietnamese
Native or Bilingual
English
Limited Working

Timeline

Server

Pho9
06.2024 - 07.2024

High School Diploma -

C E Ellison High School
Dat Lam