Daudi Simon
Minneapolis,MN
Summary
Customer service professional with POS operation, payment processing, and strong attention to detail, skilled in guest records, document management, and smooth transaction support.
Overview
6
6
years of professional experience
Work History
Service Advocate
Target
Coon Rapids, Minnesota
09.2022 - Current
- Managed guest service records and coordinated order pickups and issue notes for streamlined service.
- Processed returns, exchanges, and refunds to resolve guest inquiries efficiently.
- Supported checkout flow by operating POS systems and ensuring accurate payment transactions.
Security Officer
Allied Universal Security Services
Coon Rapids, Minnesota
06.2022 - 08.2022
- Patrolled Allied Universal client sites and monitored entrances, exits, and restricted areas.
- Checked visitor badges and verified access compliance with security post procedures, while maintaining site security.
- Facilitated smooth entry for staff and guests, enhancing overall experience. upon arrival at the facility entrance.
Store Associate
Walmart
Blaine, Minnesota
07.2020 - 05.2021
- Delivered high-quality customer support to foster positive relationships and enhance customer satisfaction.
- Engaged with customers, providing professional and polite assistance for sales and service inquiries.
- Scanned items with Walmart handheld tools to ensure accurate pricing and inventory management.
Education
Associate Degree in Accounting - Accounting
Hennepin Technical College
Minneapolis, MN06-2028
High School Diploma -
Irondale Senior Highschool
New Brighton, MN06-2018
Skills
- Payment processing
- POS operation
- Customer service background
- Attention to detail
- Data management
- Document and records management
- Organization and recordkeeping
- Financial analysis
Timeline
Service Advocate
Target
09.2022 - Current
Security Officer
Allied Universal Security Services
06.2022 - 08.2022
Store Associate
Walmart
07.2020 - 05.2021
Associate Degree in Accounting - Accounting
Hennepin Technical College
High School Diploma -
Irondale Senior Highschool