Davan Doran

Alamogordo,NM

Summary

Attentive telecommunications professional with training and experience to handle stressful situations. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational and thorough documentation skills eager to secure Executive Assistant position. Ready to help team achieve company goals.

Overview

years of professional experience

Certification

Work History

Telecommunications Officer

Tularosa Regional Dispatch Authority

12.2023 - Current

Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.

Emergency Dispatcher

Fairbanks Emergency Communication Center

01.2022 - 03.2023

Collaborated closely with law enforcement agencies to ensure timely responses to incidents requiring police intervention.
Proved successful working within tight deadlines and a fast-paced environment.
Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Enhanced dispatcher training material for more effective communication and step by step guidelines on procedures.

Administrative Assistant

Girdwood Health Clinic

02.2021 - 12.2021

Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Maintained confidentiality of sensitive information by adhering to strict privacy policies.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Education

High School Diploma -

South Anchorage High School

Anchorage

05.2018

Skills

Problem Solving
Time Management
Critical Thinking
Adaptability
Customer Service
Training and Development
Writing Reports

Safety Awareness
Records Management
Data Entry
Appointment Scheduling
Professional Communication
Excel Spreadsheets