David Akinsanya

• Honored as area coach of the year for 2018 and 2019.

Achieved recognition as top 3 area coach for six consecutive years.

• Supervised team operations across multiple locations, ensuring consistent service quality and customer satisfaction.
• Collaborated with management to develop strategies that improved store performance and sales outcomes.
• Conducted regular training sessions on operational procedures and customer service.
• Coordinated scheduling across multiple locations to optimize staff coverage during peak hours, enhancing operational efficiency.
• Implemented best practices for inventory management and supply chain efficiency.
• Recognized exceptional performance among team members through awards and promotions.

• Consistently exceeded sales and profitability targets, driving substantial revenue growth.
• Managed operational and financial performance, focusing on effective staffing and team development to enhance overall business outcomes.
• Achieved 90% internal promotion rate while maintaining full management complement across all stores.
• Maintained exceptional customer service and operational metrics, contributing to store recognition as top performers in the region.
• Oversaw execution of company procedures and ensured compliance with food safety standards, safeguarding brand integrity and customer trust.
• Received DMA recognition for highest VOC and core average in 2014.
• Utilized interpersonal skills to constructively address conflicts and facilitate resolutions.

• Received Manager of the Year awards for excellence in leadership and performance.
• Managed operational, financial, staffing, and development needs to enhance restaurant performance.
• Implemented brand standards and systems to ensure consistent customer experience.
• Mentored four internal managers to achieve RGM positions.
• Launched new products following established standards to support management team.

• Led operational financial management and team development in restaurant environment.
• Implemented controls on labor and food costs to support budget adherence.
• Coordinated onboarding and training for new team members, enhancing team readiness.
• Achieved over 90% average score on all mystery shops.

• Supervised team operations during peak hours to maximize efficiency.
• Trained staff on food safety and customer service standards to ensure compliance.
• Executed guest service objectives each shift, enhancing overall customer satisfaction.
• Managed inventory levels and placed supply orders, ensuring consistent stock availability.
• Supported employees in completing tasks during busy shifts. during high-demand periods.
• Responded swiftly to emergencies, minimizing disruption and ensuring safety.