DAVE BOOTH
Houston
Summary
Restaurant Manager with 5 years of experience leading a high-quality, fast-paced steakhouse. Skilled in training staff to deliver exceptional customer service, driving increased satisfaction and reducing turnover. Proven ability to boost sales through effective upselling techniques while fostering a collaborative and empowering work culture. Adept at building and maintaining strong relationships with diverse stakeholders to enhance operational efficiency and profitability. Committed to leveraging leadership expertise to help restaurants achieve new levels of success and growth.
Overview
24
24
years of professional experience
Work History
Manager
Benihana
08.2021 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Culinary Manager and Bar/Service Assistant Manager
Longhorn Steakhouse/ Darden Restaurants
05.2015 - 04.2020
- Managed daily kitchen operations with 8 staff members.
- Oversaw food preparation and production, ensuring 100% food safety procedures were followed.
- Interviewed, hired, trained, and directed all BoH staff members from 2015-2018, improving kitchen efficiency while maintaining 95% employee retention in BoH.
- Maintained food waste/ costs below company goal.
- Maintained kitchen cleanliness abiding by all Local and State Laws.
- Led bartender and barback recruitment, training, development, and managing of performance evaluations.
- Assist bartenders in maintaining adequate supplies and beer kegs for the bar and extended service area.
- Participated in bar incentives and contests to drive sales.
- Adhered to all state liquor regulations particularly in regard to intoxicated persons and minors to ensure a safe and positive atmosphere for diners and guests.
- Effectively supervised dining floor staff to ensure professional service and guest satisfaction during hours of operation.
Line Cook
Longhorn Steakhouse
02.2012 - 05.2015
- Performed routine cleaning procedures across kitchen, assisting restaurant in passing every single Health and Sanitary inspection.
- Unloaded food supplies from distributor trucks, and efficiently organized inventory faster than other staff members.
- Trained new prep cooks.
- Prepared meals for lunch and dining services with an average of 250-500 (750-1000 for Holidays) guests per Day.
- Multi-tasked workings several stations during slow periods, Including dish washing.
- Maintained Highest Steaks Grilled Correctly (98-100%) in the Houston Area for the company.
- Familiar with many different cleaning and sanitizing agents, Specifically from ECOLAB.
Certified Grill Master
Red Lobster
09.2008 - 02.2012
- Achieved highest position in the kitchen Certified Grill master within 6 months.
- Unloaded food supplies from distributor trucks, and efficiently organized inventory faster than other staff members.
- Monthly Breakdown of kitchen equipment for Deep Cleaning
- Familiar with many cleaning and sanitizing agents, specifically from ECOLAB.
Line cook
Ram’s Horn
01.2006 - 01.2009
- Prepared and portioned food items for service
- Performed routine cleaning procedures across kitchen.
- Provided clean plate ware, utensils, and glassware.
- Multi-tasked workings several stations during slow periods, Including dish washing.
- Unloaded food supplies from distributor trucks, and efficiently organized inventory faster than other staff members.
Line Cook
Hope’s Fish N Chips
01.2002 - 01.2007
- Prepared and portioned food items for servicePerformed routine cleaning procedures across kitchen.
- Provided clean plate ware, utensils, and glassware.
- Multi-tasked workings several stations during slow periods, Including dish washing.
Education
High school or equivalent - Culinary Art/ Hospitality Management
Franklin High School
Livonia, Michigan01-2006
Skills
- Proactive Planning Maintain an appropriate inventory to ensure that your staff has the tools that they need to serve your guests
- Passion for Customer Service
- Time Management
- Communication
- Problem Solving
- Consistency
- Business Awareness
- Familiar with PoS
- Marketing
- Staff training and development
- Expectation setting
- Team leadership
- Budget control
- Safety procedures
- Shift scheduling
- Decision-making
- Staff development
- Recruiting and interviewing
- Time management
- Staff management
- Customer service
Timeline
Manager
Benihana
08.2021 - Current
Culinary Manager and Bar/Service Assistant Manager
Longhorn Steakhouse/ Darden Restaurants
05.2015 - 04.2020
Line Cook
Longhorn Steakhouse
02.2012 - 05.2015
Certified Grill Master
Red Lobster
09.2008 - 02.2012
Line cook
Ram’s Horn
01.2006 - 01.2009
Line Cook
Hope’s Fish N Chips
01.2002 - 01.2007
High school or equivalent - Culinary Art/ Hospitality Management
Franklin High School