Dave Hamlin
Chicago,IL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
General Manager
RHD Tire, Inc
08.2022 - 02.2024
- Developed and maintained relationships with customers and suppliers through account development.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Operations Manager
RHD Tire, Inc
06.2019 - 08.2022
- Developed and implemented strategies to maximize customer satisfaction.
- Assisted in recruiting, hiring and training of team members.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Outside Sales Representative
RHD Tire, Inc
07.2016 - 06.2019
- Informed customers of promotions to increase sales productivity and volume.
- Consulted with businesses to supply accurate product and service information.
- Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Warehouse Lead
RHD Tire, Inc
08.2014 - 07.2016
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
Delivery Driver
RHD Tire, Inc
10.2011 - 08.2014
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Business
Grand Rapid Community College
Grand Rapids, MISkills
- Records Organization and Management
- Motivation
- Verbal and written communication
- Staff Development
- Inventory Control
Timeline
General Manager
RHD Tire, Inc
08.2022 - 02.2024
Operations Manager
RHD Tire, Inc
06.2019 - 08.2022
Outside Sales Representative
RHD Tire, Inc
07.2016 - 06.2019
Warehouse Lead
RHD Tire, Inc
08.2014 - 07.2016
Delivery Driver
RHD Tire, Inc
10.2011 - 08.2014
Business
Grand Rapid Community College