Dave Mader
Troy
Summary
Dynamic Assistant Store Manager with a proven track record at Genuine Auto Parts, excelling in customer service and inventory control. Enhanced team performance through effective training, leading to increased sales and improved customer satisfaction. Skilled in optimizing store operations and fostering customer loyalty through personalized engagement and strategic promotional initiatives.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager Auto Parts Sales
Genuine Auto Parts
10.2007 - 04.2025
- Supervised daily operations to ensure efficient workflow and optimal customer service.
- Trained and mentored staff to enhance team performance and product knowledge.
- Implemented inventory management procedures, reducing stock discrepancies and improving accuracy.
- Developed promotional strategies that increased sales and improved customer engagement.
- Collaborated with vendors to optimize supply chain processes and reduce lead times.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
High School Diploma -
Miami East High School
Casstown, OHSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Customer relations
- Store organization
- Store opening and closing
- Customer service management
- Stock management
- Store operations
- Upselling and cross selling
Timeline
Assistant Store Manager Auto Parts Sales
Genuine Auto Parts
10.2007 - 04.2025
High School Diploma -
Miami East High School