Scott White
Weare,N.H.
Summary
Dynamic Store Manager with extensive experience at Fisher Auto Parts, excelling in customer service and problem-solving. Proven track record of enhancing sales through innovative merchandising and effective staff training. Skilled in inventory management and fostering strong customer relations, consistently achieving sales targets while maintaining a positive work environment.
Knowledgeable parts counterman with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
43
43
years of professional experience
Work History
Store Manager of Raymond Auto Parts
Fisher Auto Parts
03.2020 - 07.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Outside Sales Representative
Fisher Auto Parts
12.2017 - 03.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Store Manager Concord Store
Fisher Auto Parts
06.2013 - 12.2017
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Assistant Manager of Manchester N. H
Fisher Auto Parts / Robbins Auto Parts
04.2008 - 06.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager Paint Dept / 3rd Key Holder
Robbins Auto Parts
12.1999 - 04.2008
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Paint Department Associate
Robbins Auto Parts
07.1997 - 12.1999
- Participated in storewide events such as workshops or demonstrations showcasing painting techniques or DIY projects.
- Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
- Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
Counterman
Robbins Auto Parts
07.1995 - 07.1997
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
U S ARMY
US Army
12.1986 - 04.1988
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
U S Army
U S A
01.1983 - 10.1986
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
U S ARMY
US Army
09.1982 - 12.1983
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Concord High School
Concord, NH06-1980
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Parts cataloging
- Shipping procedures
- Parts identification
- Inventory management
Timeline
Store Manager of Raymond Auto Parts
Fisher Auto Parts
03.2020 - 07.2025
Outside Sales Representative
Fisher Auto Parts
12.2017 - 03.2020
Store Manager Concord Store
Fisher Auto Parts
06.2013 - 12.2017
Assistant Manager of Manchester N. H
Fisher Auto Parts / Robbins Auto Parts
04.2008 - 06.2013
Manager Paint Dept / 3rd Key Holder
Robbins Auto Parts
12.1999 - 04.2008
Paint Department Associate
Robbins Auto Parts
07.1997 - 12.1999
Counterman
Robbins Auto Parts
07.1995 - 07.1997
U S ARMY
US Army
12.1986 - 04.1988
U S Army
U S A
01.1983 - 10.1986
U S ARMY
US Army
09.1982 - 12.1983
High School Diploma -
Concord High School
Eagle Scout
Got my Eagle Scout in Oct 1979 . Worked with scout From 2003 to 2013 wit my boys
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