DAVESHA NANTON

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• Monitor employee attendance records, timekeeping, and payroll information.
• Ensure compliance with safety regulations and company policies.
• Supervise daily operations including scheduling shifts, assigning duties, counting money & safe.
• Resolve conflicts between team members in an effective manner.
• Conduct regular performance reviews for employees to identify areas of improvement.
• Communicate regularly with customers to gain insights into their needs.
• Collaborate with management on developing strategic plans for achieving business goals.
• Maintain accurate records of sales transactions using point-of-sale systems.
• Maintain up-to-date knowledge of company products and services.
• Organize training sessions for new hires to familiarize them with the workplace environment.
• Manage customer service inquiries and complaints in a timely manner.
• Recruit and train new employees to meet job requirements.
• Remain calm and professional in stressful circumstances and effectively diffused tense situations.
• Complete thorough opening, closing, and shift change functions to maintain operational standards each day.
• Review completed work to verify consistency, quality, and conformance.

• Unloaded totes and restocked items.
• Processed photo's & in store orders, fedex in&outs.
• Kept work area neat, clean, and well-stocked at all times.
• Provided product recommendations based on customer needs.
• Greeted customers and identified their needs.
• Answered phone calls from customers promptly and courteously.
• Escalated unresolved customer issues to the appropriate department or manager for resolution.
• Assisted customers with returns, exchanges, refunds, and other transactions as needed.
• Performed additional duties as assigned by management team.

• Ensured compliance with HIPAA regulations related to privacy of patient information.
• Reviewed reports submitted by other departments for accuracy prior to submission for approval.
• Answered incoming calls and transferred them to the appropriate departments or personnel.
• Provided directions to visitors looking for specific locations within the building.
• Handled all incoming mail, packages, deliveries, and courier services.
• Assisted with various clerical duties such as typing up letters, faxing documents, photocopying materials.
• Assisted with administrative tasks such as filing documents, data entry, and scanning paperwork.
• Maintained a safe environment by ensuring that all medical equipment is properly sanitized before use.
• Managed the reception area, including keeping it clean and organized.
• Prepared meeting rooms prior to events or meetings taking place in the facility.

• Managed cash transactions accurately and efficiently.
• Handled food & drink window.
• Prepped & processed uber eats.
• Ensured continuous cleanliness in both countertops and food processing areas over the course of my shift.
• Verified and corrected any errors in orders.
• Served each guest with a smile and respect.
• Managed inventory and restocked supplies, including cups, lids, straws, sauces, and other items required for customer orders.
• Provided attentive service to guests while promptly fulfilling their orders.
• Training manager.
• Resolved guest complaints effectively and efficiently.
• Organized and supervised employees, ensuring a pleasant experience for guests.
• Counted registers, filed end-of-night reports including inventory/wastes and accumulated money.

• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Return clothes back to inventory.
• Provided assistance to customers in selecting outfits.
• Style mannequins.
• Systematically sorted and coordinated hangers, clothing racks, and shoes.
• Performed tasks related to folding and preparing clothes for display.
• Added price tags and alarms to enhance functionality.